Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Massimo Dutti` / Terrible quality clothes!

Australia Review updated:
5
Bought a new pair of jean $150 at ‘Massimo Dutti’ shop at Emirates mall in U.E and after wearing them 3 times the jean opened on the back around 20 cm. Have sent emails to the head office in Spain and also contacted the shop and they didn’t care at all to answer back. Very bad customer service, very very bad quality clothes... RIP OFF!!!
0

Comments

Sort by: UpDate | Rating
Ps
  2nd of Jul, 2009
Agree Disagree 0 Votes
ditto - bought 2x suits and the trousers have ripped. very very odd and definitely indicative of poor clothing.
Ah
  27th of Nov, 2011
Agree Disagree 0 Votes
bought 2 suits on different seasons consequently from Egypt one from city stars mall & the second one from mohandseen shop, after 6 month the trousers was opened from the back almost 20 cm & then they exchanged it to me with another one, i bought the second suit after 6 month i found the same defect then i decided not to complaint again as i don't prefer to deal with them again.
what annoyed me that the trousers that they changed to me also showed the same defect after also 6 month !!!
by the way my body slim & i don't make unusual movement
Are the suits from Massimo Dotti have expiration date ?????????????????????/
Ha
  5th of May, 2012
Agree Disagree 0 Votes
PLEASE HELP ME I DIDNT FIND MY SIZE ALL THE TIME EXEMPLE I WANT MY SIZE IN MODEL 5038/ 845 /401 SIZE 440R 46. ITS PANTALON FLEURIT .PLEASE HELP ME .

Post your comment

Submit
Massimo Dutti Logo Massimo Dutti
Customer Care Service
Overall Satisfaction Rating

13 Reviews
Avda. Virgen de Montserrat, sn, Tordera
Barcelona
Spain - 08490
+34 900 456 000
+34 937 667 660
View Full Information
     

Reply to

close
Send