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Massaggio Spa / Dishonesty and Complete Lack of Professionalism

1 Alpharetta, GA, United States Review updated:
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Absolutely shameful customer service. Employees are rude and dishonest. Owners are not accountable for failed business practices. This company won't stop billing my credit card, has 69 complaints filed with the BBB since 2006, and lied to try to discredit me in a dispute. WARNING! Do not do business with Massaggio Spa!!!

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Comments

  • No
      25th of Jan, 2010
    0 Votes

    Buyer Beware!!! The BBB has given Massaggio Spa an "F" rating. The Georgia Attorney General's office is looking into criminal charges against them. Fox 5 news WAGA in Atlanta ran a segment on this in Jan 2010. Check the WAGA or BBB websites for information.

    DO NOT DO BUSINESS WITH THESE PEOPLE!!! I've cancelled my membership over a year ago. Did all the required steps - certified letters, hand delivered payment to the employee at the Spa and even got a hand signed receipt from the employee when I made the payment in person and a year later they are still trying to charge my credit card. I filed a complaint with the BBB and they did not even respond to the complaint. These people are CROOKS!!! Once they get your credit card number you can not get rid of them and until they decide to give you a written statement of release (which is never!!!) they say you are still under contract with them.

    Can't wait until they held accountable by the State of Georgia Attorney's office... shouldn't be too much longer now as there is a lawsuit pending according to Fox 5 TV! Great reporting Fox 5!!! Run far, far away from these people and this company!!!

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