SUBMIT A COMPLAINT

Massage Envy / membership

Yes I went in to get a massage and was given the option for the membership. I filled out the paperwork however I did not sign it. I told the employee that I would think about it. The next day I get an email that I signed up for a membership when I did not. I have a copy of the contract that is UNSIGNED and it stated that I had to email within 3 days of the contract. I emailed that email with no response. The contract is still not signed and yet I am getting the run around at the location about cancellation. I need to cancel this membership. That is illegal

Sa
May 28, 2018

Post your comment