Maruti Udyog Ltd (Dealer - D.D. Motors) / Wagon-R / not listening to complaint of product under warranty period
I had purchased a wagon-r from d. d. motors-true value, moti nagar, delhi (dealer of maruti udyog ltd.), regn. no. dl 9c j6742 on 30st march' 2008. on the very next day i.e. 31st march I was facing a problem in bearings of back wheels then I called up the executive of d. d. motors who entertained me while purchasing the car and explained him the same problem. but he replied that we are not responsible for any sort of wheels problem but the car is under warranty period of 1 (one) year thats why I am in a position to file this complaint. I called him up several times but no satisfactorily reply is yet been received. now the problem is so severe that on one can even sit at the back seat, the car makes noice noise a lot and it is affecting the wheels aswell.
The first three services of car are absolutely free and the very first service is yet to be done but instead they are refusing for any repairing of bearings. also the horn is giving some problem and I appreciate his reply in this regard. now its been 19 days from the date of purchase and they are not listening to me for the complaint.
If you please have a look in this matter I will be highly obliged.
Complaint against: d. d. motors (dealer of maruti udyog ltd, true value)
sales executive - girdhari [protected])
Thanks & regards,
C-7/39, keshav puram
Delhi - 110 035
Ph. [protected], [protected]
Product - wagon-r dl 9c j6742
Purchased in the name of my wife - mrs. sweety sarin