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Maruti Car - Alto LXI / dealer is not working properly.

1 India

I,
Roopam ganguly has owned amaruti car, alto lxi in the month of july-07, since then there was a scratch mark on the door but no body is bothered of my complaints, inspite of so many reminders from the company.
in my second service also during washing several scratch marks was made from the mentioned dealer-m/s. anand motors, lucknow.
therefore sir, it is my humble request to see the above matter under your guidance and suggest what to do, because this is there birth right to harasse the customers.
Awaiting for your earliest reply.

thanking you,
roopam ganguly
up-32cc 9483
mob -[protected]

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