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Martial Arts / Unauthorized Charges

1 McKinney, TX, United States

This martial arts studio apparently makes up their contracts as the go along. My daughter was removed from the clsss due to her not being able to attend regularly and we were told that our money wouldn't be drafted from our account. Our auto draft date was the 15th and a debit was made on the 20th of November which was a Saturday. When I called to have the funds reveresed because we were told that the charge wouldn't occur, I was told that 1.My funds weren't available on the 15th and 2. that the system automatically reruns your credit card until the funds are available. Everything was confirmed by my bank to be inaccurate and the academy sent me a letter saying that they manually processed the payment. This business is very unorganized and unprofessional.

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