My complaint is from a consumer point of view. I recently purchased a pack of Marlboro mediums and over half of the cigarettes in it were short on tobacco. One was over a quarter of the way empty. I have been a Marlboro smoker for 12 years and don't want to smoke anything else but this has happened a couple of times to me now. Is there anything that can be done about this to make it right? Thank you.
bought a carton of marlboro blacks red from Murphys Gas station at 1801 elizabethtown road leitchfield , kentucky 42754. After smoking 2 packs noticed that filter and cigarette was hard to get inhaled. after inspection small holes in filter.
The fact that you can only input 30 codes a month is pretty shady. It's like they only want you to spend them on coupons for more cigarettes
Almost every box in my carton was defective
I just bought a pack and had no lettering on the ciggs and tasted funky I have pictures and video of it.the store of lake flower mobil didnt give me a receipt.i work at McDonald's next door i went over there on break around 830 9 pm on september 6th they shoukd have the camers footage if i neet to oull it
Found a black lump of something in my tobacco don't know what it is but feels a little sticky
I ordered 2 stickers for 1000 points each and only received 1. Is there anything I can do to get that sticker?
On July 31, 2023, I had redeemed 13,200 points for the otter box power bank. I have been checking everyday for it to come in and nothing. I tracked it and it showed it was delivered on Sat Aug 5th, 2023.
It was not delivered on the date stated to my address. I have not received this item I ordered, order # [protected]
I ordered a Roku device in July 2023 but when I looked at my order it says this device is from 2019?!?! I have tried installing on my tv and of course it keeps saying that it needs an update but I get an error. So I guess I just lost 18000 points.
This is the 2nd time I haven't received my $25 giftcard that I redeemed with my Marlboro reward points.
Order # is [protected]
Order placed on 6/24/23
Redeemed -15,700 points
My mailing address
Sami Saxen
703 Sioux Avenue
Correctionville, IA 51016
I used some of my points for a 2.50 off a pack of Marlboro,went to use it and everytime the cashier would scan it it kept saying "file not found" so I emailed Marlboro and they sent me another 2.50 off a pack on my mobile coupon tried to use it again and same problem "file not found" obviously trading your points for mobile coupons is a waste
last night 4/6/2023 i bought a pack of cigarrettes from circle k on 36th st and old hwy 90 in san antonio, tx. and to my surprise, all the tips of the cigarrettes were messed up. i have smoked since i was 18, now 31, and i have never gotten a pack like that before. i am very unhappy and very dissatisfied. it was basically a waste of money.
Got a carton of Marlboro red
Every cigarette is bad quality tobacco a lot of tobacco bark , cigarettes do not burn smooth
When I flick the ash the Cole falls off
Quality issues? Please advise been smoking Marlboro since 1985
I bought a carton of marlboro reds At the shell station on 31w bypass bowling Green ky store #873 every pack I open the cigarettes had little tiny holes in them so I wasted almost all them and my time.
over use of dipping for fire retardant is causing people with phycological impairments to amplify. please just take a look at the research.
We buy the 72 reds and they have holes in them. For the price they shouldn't have holes in the. I called and was told to bring them back to the store. The store isn't going to do anything nor is it their responsibility to fix your problems
Bout 3 cartons like I do every week and here lately they are very stale opened a pack out of each carton they are disgusting .
I am sure you are aware that these cigarettes keep going out. Each cigarette will stop smoking for at least 3 or 4 stops or more. If you are continuing going to do this you need to discount each pack if you want us to keep using these. I didn’t ask to put this stuff in my cigarettes
A fake manufacturing is being done on a large scale at Jabalpur, Madhya Pradesh and also being sold on a large amount. Please take action towards it and the city needs original Marlboro!
We was told on the Marlboro app we would get a free Zippo lighter, up date address. But still after months,no free Zippo lighter like they said. maxhair836@yahoo.com I don't have the date or pictures,over a lighter! They can afford it.
I went to enter my codes today - I entered 3 and a box came up that stated MARLBORO REWARDS
IS NOT AVAILABLE IN YOUR STATE
Why all of a sudden! I have alot of coupons in there all ready - are they no good now?
I saved up enough points to purchase 5 virtual visa cards over 9 MONTHS ago. HAVE NOT GOTTEN ANY IN MAIL. Contacted marlboro 9 times only to get run around it's in the mail be there any day or we will look into it and get back to me they never respond.
I have seen price increases .20 cents to .50 cents in just over 3 weeks, what gives
Harassment Health Insurance Costs Increase
Your website has been down for over 48 hours. when will it be back up You are a major corporation this should be fixed immediately, i expect better from Marlboro.
The last few packs IV bought has burned down the one side real bad and about 6 to 7 of them have went up in a big flame as soon as IV light them I'm not very happy with that since I'm spending almost 8 dollars a pack for them do I nees to switch to a different brand of cigarettes or can we get this fixed
It has been almost three months and I haven't heard a word about a refund or replacement how can you treat your customers this way I'm so dissatisfied
I have bought about three packets of Marlboro Beyond Blue, i always switch, in all three of these packets about 7 of the cigarettes did not have an ice ball in. So i don't smoke it. I am wasting money!
I got a pack and they didnt taste right like they lost all thier flavor how can i get my refund ? Please give me a email back my email is sheyennejohnathansherman1 01014@gmail.com thank you and have a bless day.
I purchased a carton of Marlboro Black Menthol 100s a few days ago but i had to throw the entire carton away just moments later after I opened the first pack out of it and I lit a cigarette. That cigarette tasted and smelled absolutely foul! I lit a diffrerent one from that same pack and had the same result. The entire carton they were all awful!
Last two rewards not recieived yet!?
rewards not received yet?
Bought a carton of Marlboro 100 was supposed to be box pack but they gave me soft pack why are there no codes on soft pack you should put them under the blue strap over the top of the pack
They taste funny. Its like the filter is old or stale. I even let my friend smoke one to see and he said it was nasty too. I've smoked this brand many times before and never had a problem until now. This pack is nasty.
Today 24/09/2019 I bought a packet of Marlboro Menthol at shell petrol station 259 MacPherson s348584.
The quality is horrible and no Menthol taste at all. I will be going over to inform the staff for exchange and I do not know if they allow. Please assist and check and I might be leaving the packet there for u guys to check.
The last two packs I have bought contained cigarettes that were broken or ripped. Both packs were bought at different stores so what gives over half the pack each time were broken? Please contact me by phone or by my email - apolanchek@gmail.com or [protected] my name is Albert Polanchek
There are some you tube personalities using your company log to sell merchandise I don't think they have your approval. They have been doing it for a few months now
Why is it that I have to relight my cigarette 3 or 4 times while I'm smoking it but I leave my cigarette in the ashtray and it burns right up? I smoke a pack a day and literally the past year every single cigarette I smoke has been this way.
Is no one concerned about Marlboro cost in Jacksonville, FL being 6.29. Totaling 6.66 with tax?
I encounter this at Gate gas station.
I've noticed in the past few months they taste horrible and if you don't suck it down you have to relight it over and over. I spend so much on them and I expect to have a cig. I can enjoy.
Hello, I am a sari-sari store owner and we also sell cigarettes there. I just want to complain about the quality of your product, marlboro red cigarette. I notice that the paper on the side of the filter of the cigarette has not been properly sealed. Please see attached photo. Thank you.