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1.0 5 Reviews

MarkupBox Complaints Summary

0 Resolved
5 Unresolved
Our verdict: Engaging with MarkupBox at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ComplaintsBoard
L
10:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MarkupBox Fraud ruined my project

These guys are fraud, they ruined my project, they took 100% money from me and then they ruined my project, whene i asked refund, they refused, their manager abused me, and i markupbox and pixelcrayons both are same company, they are fooling everybody, they have non skills team, they take money from client and ruin their project, they have no office in us, they fool the clients. please think about this company, if you want to waste your then you should choose this company for your project.

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Team@ORM
, IN
May 26, 2017 7:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi lisa stratus
This is in regard to your complaint that can you please provide us your customer ID number with Markupbox. This is urgently needed so as to rectify and resolve this issue. We would further like to contact you for misbehaviour done with you.
Because at Markupbox, the team is well dedicated and decent to deal with the clients. your customer ID will surely help us identify you as a client of Markupbox.

ComplaintsBoard
W
6:40 am EDT

MarkupBox Horrible experience

Do not use MarkupBox, these people are highly unprofessional and dishonest liars. They asked me to pay the full price in advance and I paid, because they seemed quite trustworthy at the beginning. They did not complete a single milestone and my entire project was ruined thanks to them. There are many better sites out there, so do not waste your money here, you will definitely regret that. They also refused to refund me.

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Team@ORM
, IN
May 26, 2017 7:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is in reference to the above follow-up, help us contacting with you .

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Team@ORM
, IN
May 26, 2017 7:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Waka
Looking at your complaint and our earlier follow-up, we didn't receive your project details or your customer id number. We have gone through our records but was not able to track you in our client list.

Markupbox
Markupbox
, US
May 25, 2016 3:38 am EDT

We at Markupbox always offer quality delivery & on-time service. Please provide your project details so that we can discuss it in detail & resolve it.

ComplaintsBoard
W
3:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MarkupBox Terrible programming, cannot meet deadlines, unable to take responsibility for failures, refuses refunds

This has got to be the worst of the worst experiences I've had working with a chopshop. My first project with them never got off the ground due to so many inconsistencies in their quoting and project management, but I decided to give them a second chance on a more simple project.

Mind you, I'm a developer myself, but I try to outsource the more menial tasks so I can be focused on the higher-level technical requirements of a project.

After defining the PSD 2 Bootstrap HTML project and agreeing upon a deadline, I paid them their fee PLUS an extra $100 just as a good faith bonus to their efforts. Their first delivery was absolute trash. The code was awful, as if the coder didn't understand bootstrap at all, and the design didn't match the PSD at all. Stupid things like wrong fonts and font sizes all the way up to outright missing elements and graphics.

I then gave them 2 days more AND I had my own staff make a document with annotations showing them every single detail they had wrong (I should never have to do this, but these people LITERALLY could not see what was wrong!). Somehow they STILL managed to get it wrong after those 2 days extra I gave them AND a well - defined list of what to fix.

At this point, I've realized that they simply do not have the skill and organization to handle any project properly - so I tried to cancel the project. The owner fought me on it, refusing to refund the project. Mind you, I've no delivery of anything, just preview pages of a poorly made website.

These people will not let go of your money once they have it. They have no concept of accepting responsibility for poorly executed project, they have no functional quality control team despite what they say. I tried multiple times to get the owner to do whats right and simple cancel/refund, but he refused, despite the emails I have where he admits his company wrong-doings. He knew he did wrong, offered me full refund in CREDIT - but thats worthless to me because I'd simply NEVER do business with these people again.

So in the end, I lost all money, had NOTHING delivered, and my only recompense is to make a lot of reviews now online in hopes to prevent others from having such horrible experiences with this company.

A layman trying to get some web work done may not really see the poor quality, so may feel this company is fine. But trust me, there are MUCH BETTER options for the same price. If you want a good experience & quality guaranteed, don't waste your time.

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Is MarkupBox legit?

Our verdict: Complaints Board's thorough examination reveals MarkupBox as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, MarkupBox stands out for its commitment to quality and security. Clients considering MarkupBox should delve into its customer service record to gauge compatibility with their expectations.

MarkupBox earns 91% level of Trustworthiness

Perfect Trust Endorsement: MarkupBox achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for MarkupBox. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of MarkupBox's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Markupbox.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Markupbox.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for MarkupBox have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Markupbox.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • MarkupBox protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
R
1:52 pm EDT

MarkupBox Services and attitude were awful

I decided to use the services of the company Markupbox, because my friend advised me to use them. He told that all of his works were done on time and he was pleased with the responses and quality of work. But my situation as terrible, because they didn’t finish the work on time and all my emails were sent to nowhere. I was shocked with such services and indifferent attitude. Don’t work with them.

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William159
, US
May 12, 2016 10:29 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had a terrible experience with MARKUPBOX.COM too - they didn't hold deadline, produced a site not matching the design at all (stupid things like wrong fonts and font sizes, all the way up to obvious things like wrong images in wrong places) - we tried to cancel the project and get refund and they fought viscously for it. We filed paypal payment dispute only to somehow lose it, without paypal ever asking us anything or telling us why. Lost a lot of money to this terrible company, with very low grade programmers, and even worse customer service.

K
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Kira McCarthy
, US
Sep 16, 2015 11:59 pm EDT

I think Markupbox is the best solution partner for conversion services. I hired them for small project for my business and I am highly satisfied with their services.

M
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Mark Wilston
, US
Sep 16, 2015 2:47 am EDT

Markupbox is an honest bunch that takes up your requirements with complete dedication. They are filled with enthusiasm and ideas for your project adding great value at every step.

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JackReacher9
, US
Sep 15, 2015 2:17 am EDT

I have hired Markupbox quite a few times and each time the results have been tremendous. The teams are quite talented and they provide quick results for varying problems. I would certainly recommend their services.

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Justin Spencer
, US
Sep 14, 2015 5:20 am EDT

Hi,
Please mail us the details of the query on sales@markupbox.com and we shall resolve it as soon as possible.

Regards
Team Markupbox

J
J
Justin Spencer
, US
Sep 14, 2015 5:12 am EDT

Hi,
Please mail us the details of the query on sales@markupbox.com and we shall resolve it as soon as possible.

ComplaintsBoard
D
7:14 am EDT

MarkupBox Hidden fees and impossible to contact the agent

I ordered PSD to Wordpress from the website www.markupbox.com. I was really shocked with such services. They took from me $66 as it was mentioned on the website, but later they took two different fees from me. WTF? I tried to contact them and get any explanation and money back, but these jerks didn’t reply. Their online chat agents were unavailable all the time. So be careful if you use this website or leave comments if you have the same problems with this company.

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moinzzz
, AE
Jan 12, 2015 10:50 am EST
Verified customer This comment was posted by a verified customer. Learn more

Never Work with MarkUpbox.com they are big frauds...

M
M
moinzzz
, AE
Jan 12, 2015 10:50 am EST
Verified customer This comment was posted by a verified customer. Learn more

I suffered so much with Markupbox.com to complete a project and that never was completed, they never hit a single milestone but always demand the full money in advance, please be aware Kris Aggarwal and Roy are a bunch of idiots running the show. They are the biggest scammers and i request all the companies not to work with this unprofessional people and save your time and money.

Thanks

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