MarkupBox reviews & complaints 5
Keywords
company psd services project refund comments explanation fees money back problems website wordpress advised emails friend quality responses situation time worksNewest MarkupBox reviews & complaints
Fraud ruined my project
These guys are fraud, they ruined my project, they took 100% money from me and then they ruined my project, whene i asked refund, they refused, their manager abused me, and i markupbox and pixelcrayons both are same company, they are fooling everybody, they have non skills team, they take money from client and ruin their project, they have no office in us, they fool the clients. please think about this company, if you want to waste your then you should choose this company for your project.
Horrible experience
Do not use MarkupBox, these people are highly unprofessional and dishonest liars. They asked me to pay the full price in advance and I paid, because they seemed quite trustworthy at the beginning. They did not complete a single milestone and my entire project was ruined thanks to them. There are many better sites out there, so do not waste your money here, you will definitely regret that. They also refused to refund me.
This is in reference to the above follow-up, help us contacting with you .
Hi Waka
Looking at your complaint and our earlier follow-up, we didn't receive your project details or your customer id number. We have gone through our records but was not able to track you in our client list.
We at Markupbox always offer quality delivery & on-time service. Please provide your project details so that we can discuss it in detail & resolve it.
Terrible programming, cannot meet deadlines, unable to take responsibility for failures, refuses refunds
This has got to be the worst of the worst experiences I've had working with a chopshop. My first project with them never got off the ground due to so many inconsistencies in their quoting and project management, but I decided to give them a second chance on a more simple project.
Mind you, I'm a developer myself, but I try to outsource the more menial tasks so I can be focused on the higher-level technical requirements of a project.
After defining the PSD 2 Bootstrap HTML project and agreeing upon a deadline, I paid them their fee PLUS an extra $100 just as a good faith bonus to their efforts. Their first delivery was absolute trash. The code was awful, as if the coder didn't understand bootstrap at all, and the design didn't match the PSD at all. Stupid things like wrong fonts and font sizes all the way up to outright missing elements and graphics.
I then gave them 2 days more AND I had my own staff make a document with annotations showing them every single detail they had wrong (I should never have to do this, but these people LITERALLY could not see what was wrong!). Somehow they STILL managed to get it wrong after those 2 days extra I gave them AND a well - defined list of what to fix.
At this point, I've realized that they simply do not have the skill and organization to handle any project properly - so I tried to cancel the project. The owner fought me on it, refusing to refund the project. Mind you, I've no delivery of anything, just preview pages of a poorly made website.
These people will not let go of your money once they have it. They have no concept of accepting responsibility for poorly executed project, they have no functional quality control team despite what they say. I tried multiple times to get the owner to do whats right and simple cancel/refund, but he refused, despite the emails I have where he admits his company wrong-doings. He knew he did wrong, offered me full refund in CREDIT - but thats worthless to me because I'd simply NEVER do business with these people again.
So in the end, I lost all money, had NOTHING delivered, and my only recompense is to make a lot of reviews now online in hopes to prevent others from having such horrible experiences with this company.
A layman trying to get some web work done may not really see the poor quality, so may feel this company is fine. But trust me, there are MUCH BETTER options for the same price. If you want a good experience & quality guaranteed, don't waste your time.
Is MarkupBox legit?
MarkupBox earns 91% level of Trustworthiness
Perfect Trust Endorsement: MarkupBox achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for MarkupBox. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of MarkupBox's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Markupbox.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Markupbox.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for MarkupBox have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Markupbox.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- MarkupBox protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Services and attitude were awful
I decided to use the services of the company Markupbox, because my friend advised me to use them. He told that all of his works were done on time and he was pleased with the responses and quality of work. But my situation as terrible, because they didn’t finish the work on time and all my emails were sent to nowhere. I was shocked with such services and indifferent attitude. Don’t work with them.
I had a terrible experience with MARKUPBOX.COM too - they didn't hold deadline, produced a site not matching the design at all (stupid things like wrong fonts and font sizes, all the way up to obvious things like wrong images in wrong places) - we tried to cancel the project and get refund and they fought viscously for it. We filed paypal payment dispute only to somehow lose it, without paypal ever asking us anything or telling us why. Lost a lot of money to this terrible company, with very low grade programmers, and even worse customer service.
I think Markupbox is the best solution partner for conversion services. I hired them for small project for my business and I am highly satisfied with their services.
Markupbox is an honest bunch that takes up your requirements with complete dedication. They are filled with enthusiasm and ideas for your project adding great value at every step.
I have hired Markupbox quite a few times and each time the results have been tremendous. The teams are quite talented and they provide quick results for varying problems. I would certainly recommend their services.
Hi,
Please mail us the details of the query on sales@markupbox.com and we shall resolve it as soon as possible.
Regards
Team Markupbox
Hi,
Please mail us the details of the query on sales@markupbox.com and we shall resolve it as soon as possible.
Hidden fees and impossible to contact the agent
I ordered PSD to Wordpress from the website www.markupbox.com. I was really shocked with such services. They took from me $66 as it was mentioned on the website, but later they took two different fees from me. WTF? I tried to contact them and get any explanation and money back, but these jerks didn’t reply. Their online chat agents were unavailable all the time. So be careful if you use this website or leave comments if you have the same problems with this company.
Never Work with MarkUpbox.com they are big frauds...
I suffered so much with Markupbox.com to complete a project and that never was completed, they never hit a single milestone but always demand the full money in advance, please be aware Kris Aggarwal and Roy are a bunch of idiots running the show. They are the biggest scammers and i request all the companies not to work with this unprofessional people and save your time and money.
Thanks
Recent comments about MarkupBox company
Fraud ruined my projectYour Voice Matters: Our Commitment to Genuine Reviews
At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.
ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.
ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.
We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.
ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.
Is ComplaintsBoard.com associated with MarkupBox?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MarkupBox Customer Service. Initial MarkupBox complaints should be directed to their team directly. You can find contact details for MarkupBox above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about MarkupBox. Discuss the issues you have had with MarkupBox and work with their customer service team to find a resolution.
Hi lisa stratus
This is in regard to your complaint that can you please provide us your customer ID number with Markupbox. This is urgently needed so as to rectify and resolve this issue. We would further like to contact you for misbehaviour done with you.
Because at Markupbox, the team is well dedicated and decent to deal with the clients. your customer ID will surely help us identify you as a client of Markupbox.