Markham / Daylight robbery in this day and age
We are aware of the NCA and the regulations that come with having a credit facility. However, this retailer expects you to pay 15% with every purchase you make, should you not utilize your entire credit facility in one go until your first statement arrives. I fail to understand why grant credit if you have no faith in your consumers that clearly pays your salary and sometimes need to do your job for you. There are sufficient retailers that are of good judgment and grant exceptional Customer service that do not rip off there consumers, whether it be first time account holders or not. As Consumers we are not stupid, the 15% reduces your balance, but when your first statement arrives with your instalment due month end, the amount you have paid thus far is a pretty sum of which cash would be best than having a credit facility with you. There “CUSTOMER SERVICE”, have the rudest agents who does not know the importance of Customer care. It is regrettable that my husband had to purchase on the account, but I guarantee you that once this small balance is paid by month end, it will be closed as my profile speaks volumes and we can take our business elsewhere.