Market Traders Institute (MTI) — Fraudulent marketing and false guarantee
From the onset in May 2010, Will Goldenberg of MTI exerted tremendous telephone marketing pressure akin to harassment aimed at inciting me to take the forex market course at MTI.
a) He would repeatedly say all I had to loose was $250., the amount that would not be reimbursed in the guarantee.
b) He never explained the terms of the guarantee even if I asked. How can a novice understand MTI’s unclear reimbursement conditions in the fine print without truly knowing what those conditions are? This is a scam trap to ensure that the client would never benefit from such guarantees.
c) He was quite pushy to get my signature and credit card number, exerting mental pressure to sign quickly even knowing I was reluctant. He said that if the Forex market was not for me after trying to learn, I would be reimbursed without question.
d) Furthermore, he said that I could learn it all through lessons at my own leisure at the rate of a couple of hours a day during a three months period.
e) He also knew full well that I would not benefit from the last condition of the onsite training because of travel distance and being cost prohibitive.
Your practices resemble fraudulent telephone marketing practices preying on naive and trustful clients.
Practices resemble fraudulent telephone marketing practices preying on naive and trustful clients.
Once registered, MTI products started giving me problems in a complicated arrangement which was supposed to be supportive. From the onset, Andy Hall asked a few questions to supposedly create a rapport with the student – but he had no time to listen to the answers; he would say that he would return to me and make promises of service that never came. He initially said that he would call in every Tuesday morning to check how the course was going and to answer any questions; he called once only. In your nebulous online distance education scheme, the client was expected to understand all the ramifications of MTI, the platforms used, the material presented, the operations of the institute, and to be available during daytime regardless of one’s other daily occupations or work. This was contrary to the initial treacherous telephone sell.
In the three months, I repeatedly complained about the technical difficulties with the online course and its material yet very little was done to alleviate the frustrations caused by the misfit. The misfit as I explained was that there was too much to learn quickly in using the software, accessing the classes by phone, and getting clear direction as to the syllabus and its functioning. In fact, after a complaint to W. Goldengberg, he sent me the syllabus two months into the course. To my surprise, this seemed clearer than two months earlier but there was little time left to complete the course. I stated that my motivation was weaning given the complexity of the MTI system and the sheer high demand on my time; he said I should return to lessons 4 & 5 to learn the basics and that I could be placed on a one-on-one tutorship. This never happened. My expression was clear that I understood that Forex trading was not for me, naively thinking that a reimbursement was in order. Goldenberg said that I should instead learn the basics. I was funder the understanding (following his initial sales pitch) that if I didn’t learn the material with confidence, there would be no questions asked and reimbursement was imminent.
Several weeks after further trials in August, I came to the conclusion that the MTI learning system was not leading to confident trading and that it would be ridiculous to continue.
I have found that MTI provided faulty technical support and poor instructor support. I was dissatisfied with the service and treatment from the beginning to the end. Every complaint along the way was not dealt with appropriately by MTI.
? I feel cheated and ripped off by MTI.
My request is for a full reimbursement as was verbally, initially promised by Will Goldenberg of MTI. All in all, MTI owes me $2, 750.00 for negligent, unsatisfactory service but they refuse to honor their fraudulous garantee .
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