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maritim antonine hotel and spa malta / double charged

1 Malta Review updated:

i booked 2 rooms for 7 nights, when i arrived at the hotel they said 4 rooms had been booked so they canceled the 2 other rooms saying its reservations mistake which was a lie, when i arrived back in the UK my debit card statement showed they charged me for 4 rooms, they will not refund me its a big scam

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Comments

  •   Aug 09, 2011

    Dear Steve,
    Please help us get to the bottom of this by posting your Booking.com reservation number. We will get in touch with you as soon as possible. Kind regards, Your Booking.com Team.

    0 Votes
  • St
      Aug 15, 2011

    booking .com sent me 2 exactly the same reservations with 1 being a duplicate .hotel maritim antonine reservation number 903811786------903824981------------booking .com ref

    0 Votes
  •   Aug 17, 2011

    Hi Steve,

    Thank you for your reply. We will send you a direct message and are looking into this for you. Kind regards, Your Booking.com Team.

    0 Votes

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