Marine Megastore / Product availability and delivery

1 Southampton, England, Hampshire, United Kingdom
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As delivery is said to be "3-10 days average", I should have realised they keep limited stock, but buy from elsewhere and pass it on. First order: a bilge pump, I chased after 10 days, delivery arrived 2 days later, was different to the specific model I ordered for compatibility. I phoned, they said my model had not been in production for ages, yet I was able to click/order it on their site. Not pleased. Assuming it was a one off, I ordered a Jabsco Accumulator. They emailed me 18 (eighteen!!!) days later to say it was not in stock and they had returned my money. Their website seems to be a decorative facade obscuring unacceptably poor service. I won't be using them again. D

Jul 2, 2015

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