Margie transport / Claiming money
I am claiming my money w/c is 4thousand pesos im using my tin and baranggay ids but your staff said needs another id. I told him i have no other id, but Im a regular customer sending documents in canada he can check, he said no, im showing my celphone the text of sender & the control number & he said no!! I told him so my ids are useless! How can I claim it i dont have other id.i will understand if i have just one id if I dont have record in their system and dont have text from the sender but Im giving all the proof that I am the right person. This is ridiculous! I will ask my friends & relatives not to patronize lbc there is a lot of money transfer out there. This is crazy ! What if emergency and I need the money right away? Your staff including the supervisor are nonsense they dont know how to comsider the situation I know that they just follow the rules but it is case to case basis! Of you are the supervisor you have to use your common sense! The nerve!