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Margie transport / Claiming money

1 Philippines

I am claiming my money w/c is 4thousand pesos im using my tin and baranggay ids but your staff said needs another id. I told him i have no other id, but Im a regular customer sending documents in canada he can check, he said no, im showing my celphone the text of sender & the control number & he said no!! I told him so my ids are useless! How can I claim it i dont have other id.i will understand if i have just one id if I dont have record in their system and dont have text from the sender but Im giving all the proof that I am the right person. This is ridiculous! I will ask my friends & relatives not to patronize lbc there is a lot of money transfer out there. This is crazy ! What if emergency and I need the money right away? Your staff including the supervisor are nonsense they dont know how to comsider the situation I know that they just follow the rules but it is case to case basis! Of you are the supervisor you have to use your common sense! The nerve!

Re
Nov 6, 2016

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