SUBMIT A COMPLAINT

MAPCO / customer service

Clarksville, AR, United States Review updated:
Contact information:

On 17January 2017 at 380 Warfield Blvd gas store I was treated very disrespectful. Between 11am and noon I went there to purchase scratch off tickets and drinks. Some of the tickets were empty and so I asked how do they get restocked. The clerk advised me that the manager must restock them. I asked if they could have the manager do that. And then the clerk working on the other register said that the manager wasn't in...I asked if they could call them and they rudely said that it would take at least 15-20 min for the manager to get there...I then asked them how they would restock if the manager was not around. The clerks said nothing but they did make a call...then the manager comes out from the back and asked me very rudely what I wanted...I realized then that the clerks had lied to me about the actual whereabouts of the manager...I told her one of the tickets that was empty is what I wanted and she restocked them and I purchased the amount of them that I wanted...but being treated rudely just for the one kind of tickets I wanted I didn't purchase any more tickets and forgot to get the drinks I wanted as well...I left the store ...I am disabled and have trouble walking and driving at times...on my good days I go out and purchase scratch offs and anything else I might need at a MAPCO store... since I really wanted the drinks I asked my wife to go in and get them...and in ending I frequent MAPCO establishments often but since I have been treated so rudely and the laziness of the clerks I am considering not ever going to another store again...and I am considering returning my MAPCO rewards card...
I can be contacted at [protected]
If any other correspondence is needed...

Sm
Jan 18, 2017
Sort by: UpDate | Rating

Comments

  • Ig
      9th of Apr, 2017

    I am sick and tired of terrible customer service at your Albertville, al. store. The employees are so rude and do not listen. Their appearance id dreadful and they act lazy . I'm done. Also they sit on their bottom while there is no receipt paper at gas pump no coffee made and store is filthy.

    0 Votes
  • Ig
      9th of Apr, 2017

    I am sick and tired of terrible customer service at your store in Albertville Alabama. The employees are so rude and do not listen. They seem very igornant and very lazy. Their appearance is dreadful. They look nasty and seem to not care about themselves or others. They sit on their bottom while there is never receipt paper at pump no coffee made and store is filthy. I am done. Too many times have I experienced nothing but really bad service and do not care workers. This place is a disgrace.

    0 Votes

Post your comment