Manulife Canada / Terrible service

1 P.O. Box 1653, Waterloo, Canada

This company is the worst for customer service. I have registered twice on line with no success. Some how the information keeps gets lost. I have called customer service just to be told that I have to start all over again and they will send out a new key code. I never received the new key code. Sent in a complaint to senior management about the lack of service. No call, no email no customer service and I'm from a very large company. My sister and brother in law were with this company and moved their business to another company because they constantly needed doctor notes for the same proscription. Manulife is the worst Health Benefit Company to deal. Pacific First great, Blue Cross great, Great West Life great etc. Nanulife a dog's breakfast at best.

Apr 19, 2014

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