ManoMano / Return process
Ordered a product from ManoMano and was very disappointed with everything. First of all my item was damaged during the shipment because of poor packaging. When I contacted ManoMano customer service and asked for a refund they said that first I need to send the defective one back at my own expense. They refused to give me a return label!
Shipping was way too expensive and there was absolutely no point in sending anything back. Will never buy from them again! Return process is a nightmare.