SUBMIT A COMPLAINT

ManoMano / Colibri Company / raised planter

United States

I ordered a raised planter braised on the experience I had with a planter I had ordered two weeks previously, which was fine and gave me the confidence to order a similar product.

However when the planter arrived it was just a load of pieces of wood in kit form. The first planter was assembled and good quality the pictures of the second planter show an assembled product, no mention being made of a kit. Furthermore the wrong assembly pamphlet had been sent with the kit and the screws supplied are too short should I wish to try and assemble myself, which I don't.

This is so dissappointing and unstisfactory particularly at the price.

I have now emailed Mano three time but do not receive any response. Again totally unsatisfactory.

Please attend to my complaint and deal with withou further delay

Peter Brown

Order ref number. M181006774466

Ve
Oct 22, 2018

Post your comment