Malaysia Airlines / its upgrade bidding service is a ripoff

I bid for an upgrade to business class for my fight from HKG to KUL on 18th Feb 2017 but received an email from the airlines that it was unsuccessful, that's fine with me and I flew to KUL on economy, however I was still charged for the upgrade. Three weeks have gone and I'm now still waiting to hear from the airlines and in the meantime they have taken the money out from my credit card.

Mar 13, 2017

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