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Malaysia Airlines / flight cancellation and refund

1 malaysian airlinesdubai, United Arab Emirates

Dear sir please note the pnr :ww1rl, tkt no:[protected].. This is happens with the passenger who supposed to travel from manlia to dubai in malaysian airlines flight on 19th of november. She was on her short trip to dubai for a meeting.. But unfortunately the airline have canceled the flight with some reason. Even the return ticket also has been cancelled by the airline.. As per the iata rule when the flight has been cancelled by the airline, the passenger is entitle for the refund. But the airline denied it, there by the passenger have to take another flight to go back to his home country. There were a big chois created by airline at airport... When we contacted to resvns@malaysiaairlines.com.. Ms s linda who is at your central reservation, she said her inconvenience of not refunding due to the ticket has been purchase from travel agency.. But when contacted to the local office at dxb.. They straight away told that it cant be refunded.. So please find the solution's

Re
Jan 4, 2016

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