Malaysia Airlines / check in /bag check in

I had checked in online prior to the flight. Arrived 2.5hours early... I was asked if i jad checked in online. I said yes byt i dont have my boarding pass printed so i was directed to the check in line. Did not move in the line for 10 mins. Then i was re approached by your lovley team member to say i can go through to bag check in even though i hadnt printed my boarding pass. Amazing ! But i may as well had stayed in the chick in line as there wad only one person on bag check in so it took longer to do that than it would have in check in line. 1 hour it took to check my bag in; is to be quite frank a JOKE! .
I lost out on time to eat and spend any time with my mum before i left for 3 months because i had to go straight to my gate.
I am very dissapointed in your services today.
Thank you
Sarah Dermody

Aug 01, 2018

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