Malaga Westpac Branchloan

Review updated:

Hi went into westpac Malaga branch in Perth wa and applyed for a top up loan on my redraw about 3/4weeks ago I spoke to Ash Kumar about this loan filled out all the paperwork and have not heard from him since I tried to contact him on store number and Mobil to no response I did speak to one of the workers today and told me he was sent to whitfords westpac for 2 months and he sent him an email to contact me and iam still waiting I must say the service is very lacking you would think he would stay in touch to let me know how things are going but as I said no response what so ever and I am not happy about this at all

Aug 04, 2017
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  • Bi
      Sep 23, 2019

    I tried to get a home with Westpac at Warwick branch dealing with Ash Kumar . Told me he i was 99% positive of getting approval. then sent a email application denied. Very poor service valued customer they say i am valued customer. I would hate to be non valued customer, tried make a appointment to see him he always in training. In end went to mortgage broker and moving all money to ANZ. Well done Ash Kumar . your poor attitude towards customer experience means I leaving westpac after 20 years banking and going ANZ. By the way awesome to deal with

    +1 Votes

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