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Malabar GoldGold bangles

Review updated:

I bought bangles from there dubai shop and they had assured me that it can be used for daily use. After two months bangle is broken. We have similar design and weight bangle from other jewelers which is still in awesome shape. Malabar gold is duping customers and have very rude staff too. I spoke to there director in mg road cochin showroom he just wanted me out of the showroom. They want additional work cost if i exchange the product. . I don't understand what kind of scams these jewelers are running. When you buy a ornament for the first time you pay additional work cost. . If you exchange it coz its defective why do i need to pay extra ?? What happens to first work cost i paid?? Why can't they adjust it against it?? Some one should help file a case against these malpratices.

Su
Nov 23, 2014
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Comments

  • Ba
      Oct 12, 2010
    Malabar Gold - Faulty fixing of diamond in ring
    MALABAR GOLD
    India

    I purchased a diamond ring from malabar gold showroom in hyderabad [invoice no 278, dated 09 / 02 / 2009]
    Because of faulty fixing the diamond is lost and i complained to their bangalore showroom. I met mr. Imtiaz, his response was negative.
    He told me to send mail to their chairman.
    I sent mail to him too, but he did not care to reply.
    Very bad company indeed.

    0 Votes
  • Ma
      Oct 13, 2010

    buy from a reputed show room like BHIMA, ALUKKAS, JOSE OR ALAPPAT...
    this malabar ngold is less reputed

    +2 Votes
  • Ma
      Oct 13, 2010

    dont go by advertisement and buy, always buy from old and reputed.

    0 Votes
  • Ka
      Oct 14, 2010

    Mr.balachandran,
    you can drag malabar gold and even Mohan Lal to court.

    0 Votes
  • Ma
      Oct 14, 2010

    Good jewelers in hyderabad are
    BHIMA BROTHERS AMEER PET,
    JOY ALUKKAS,
    KHAZANA JEWELERS

    0 Votes
  • Ba
      Oct 20, 2010

    People from their head office contacted me and now they agreed 2 pay 50 % of of the lost diamond value [will be adjusted in new purchase]

    PRAMOD NAMBIAR
    FOR
    K BALACHANDRAN

    +1 Votes
  • Fo
      Oct 24, 2010

    THE COMPALINT IS RESOLVED NOW, THEY GAVE ME A DISCOUNT OF 50 PERCENT OF LOST DIAMOND VALUE WHEN I PURCHASED A NEW DIAMOND RING.

    PRAMOD NAMBIAR
    FOR BALACHANDRAN K

    -1 Votes
  • Sh
      Dec 14, 2013

    They are feaud

    0 Votes
  • Sh
      Dec 14, 2013

    I wish I had done some research nefore stepping in the lokhandwala shop. They welcomeso well to sell. Total conman. I bought a diamond ring. Within first time wearing 2 ddiamonds from different location fell off. When I went to them they stupidly said its because of hitring something. From 2 different sides? While rjey were passing the buck they were not convinced themselves. I asked to return it bexuase making is poor but they wanted ro follow regular rules of return. Buy another diamond jewellery instead...am I a fool to buy from people who dont know how to make diamonds? Who cant take responsibility of their products. Beware friends its happening to lot of people.dont buy diamonds from this shop. Now I am stuck with this ugly memory of loss of my money. Vi am disgusted. Lokhandwala does not deserve such fraud people ww have jewellers like notandas, shilpi, pradeep etc who will never let this happen to their customers. They make wha.

    +2 Votes
  • Bi
      Apr 02, 2014

    I have the same experience from Dubai Malabar Gold. it was a diamond nucleus, and got broken in couple of hours. We bought this necleus on our way from USA to Kerala. They agreed to fix it any showroom in Kerala even for exchanging. Next day I visited Malabar Gold showroom in Thrissur, Kerala and they said, they can fix it. When I contacted Dubai Malabar Gold, they simply washed off their hands. Very bad experience ever in my life.

    0 Votes
  • Ns
      May 02, 2014

    Dear Sir,
    We have made purchases on Nov 09, 2013 for Rs 30, 800 and Nov 24 2013 for Rs 27639 using SBI debit card swipe at Somajiguda, Hyderabad showroom. When we requested SBI freedomrewardz to add poiints as promissed by you as partners outlet, SBI has not given any prompt reply to resolve this issue. Otherwise we do not buy none of your product in future.
    Kindly fullfill the promisse what you are making to SBI.

    Regards
    N.S.L. Ganesh

    +1 Votes
  • Ra
      Aug 09, 2014

    One of the worst Gold Purchant have never seen...Never never go to them...its completele fraud one...

    0 Votes
  • Sa
      Sep 15, 2014

    We had purchased two bangles from malabar gold jewellary at Perinthalmanna on 24/08/2014 on an exchange basis of old ornaments. But to our surprise we found that one of the bangles was found to be distorted at some points of its circumferance when the package was opened a few days later.we never expected such an experience from a reputed firm like them. when we approached their shop they didn't accept our request to replace it.To replace it additional Rs2000 had to be paid by me.bill no 11724 24/8/2014
    sankarankutty

    +2 Votes
  • Di
      Nov 04, 2014

    I WAS PURCHASED DIAMOND RING FROM NASHIK, MAHARASHTRA SHOWROOM

    BUT WITHIN 10 DAYS OF PURCHASING ONE BY ONE DIAMONDS ARE AUTOMATICALLY

    GET DROPPED... AFTER DOING COMPLAINTS TO THE SHOWROOM, THET TOLD ITS NOT OUR FAULT .. ITS YOUR USAGE...

    I DONT THINK THAT WITHIN 10 DAYS OF PURCHASE ANY DIAMOND RING WILL GET DAMAGED ... AS IT IS 18 CARAT OF GOLD, ITS HARD.

    I FOUND THAT WORKMANSHIP IS NOT UPTO MARK...

    RING WAS DEPOSITED WITH SHOWROOM FOR FURTHER INVESTIGATIONS ...

    HOPING I WILL GET A NEW RING ... I WANT VALUE FOR MONEY...
    I WAS GIVEN THEM ONE MONTH TO SORT OUT THE ISSUE...

    PRAVINKUMAR

    +2 Votes
  • Ro
      Nov 09, 2014

    i have been paying monthly instalments under gold purchase scheme from 2013. while registering they have said that "we can purchase the gold that was accumulated in the monthly scheme, there would be no making charges and bonus will be given". but today on [protected] when i went to purchase a chain they were collecting 20% of making charges. so i said i dont want to purchase i ll take gold coins of the same gold. initially they said no then again yes. overall finally when i argued they gave me the gold coin of approximately 1g (4 coins) 4*2455. they have charged rs 100 per coin and 1% vat. it meant that scheme is not at all use ful they have given 633 bonus. to take my gold i have to pay again. i would ve paid happily but there response was so rude. i felt like it was better not enter MALABAR any time. when i went to ask kalyan they are just charging 50 per coin and there making charges on other ornaments is 18%. if we ask this question to executive of malabar he says then go there if you are benefitted there. i request all the people please dont invest in such schemes. NAAM BADE DARSHAN KHOTE. THEY ARE HOPELESS

    +1 Votes
  • Ad
      Nov 16, 2014

    I am an Advocate from Chennai, the Malabar Gold People in their T. Nagar branch are a total scrap, Under their savings scheme I purchased a necklace for which the sales person (Nizammudin) did not say he was adding stone charges but he charged about Rs.1200/- as stone charges for a fancy stone which is not even worth a dime, the jewelry itself is a bogus prima faci as they mention two different grams viz. 12 gms and 4.52 gms, further the sales person conned me by saying he was reducing the already exorbitant 23% to 18% and silently added the Rs.1200/- stone charge without mentioning the same to me. I have issued them the legal notice to them, to which the Manager came down to my house but still insisted that their charges were right, also I met one Faris who was arrogant enough to say he would rather spent on court then to please a customer. They give 8% PA for their gold savings scheme to the poor public, and cull out 23% + stone charges. For any legal advice regarding your rights over your consumer disputes with Malabar gold and diamonds, feel free to call me at [protected]

    0 Votes
  • Mi
      Feb 18, 2015

    malabar gold and diamonds is the ###ing fraud jewelery company,
    i m pleasing the BRAND AMBASSADORs to not act for malabar coz ur name and fame will be scratched buy this malabar gold and diamonds, any company should reach the customers satisfaction, but they r grabbing the money frm customers.

    0 Votes
  • Ra
      Mar 10, 2015

    Thanks guys for the valuable reviews. I were supposed to place diamond ring from Malabar and due to all of your comments I'm pulling it out.

    0 Votes
  • Mo
      Apr 07, 2015

    I am a regular customer of mallabar gold located in KSA riyadh, lulu supermarket branch. I had taken many of my friend to purchase gold from there and I am a member of there scheme as well and add many of my friends as a member. On 07.04.2015 at 4:2pm. (Requesting to check camera) went to purchase gold the branch manager was behaving so roud with me he is telling that he don't to sell gold to me and he was arguing very badly he was using bad languages as well. Expecting the senior management to take action on him. For sure I am not going to by any thing going forward from Mallabar and I am withdrawing with my scheme as well along with all my friends. Never expected this kind of pathetic service from mallabar that to with branch manager. Being a big brand mallabar should hire good educated manager rather then this kind of ### people's who don't respect to there customers

    Name : mohammed layeeq
    contact number: +[protected]
    Email: [protected]@yahoo.com

    0 Votes
  • Si
      May 29, 2015

    I purchased a diamond ring at Malabar gold t-nagar branch within 10 days of usage, the diamond fell when we enquired the shop people they say that it is our usage what a nonsense thing ...then I said please take the exchange they reduced 30% of the purchased price ...they reduced making charges which we have already paid ...also the diamanod section manager behaved very ruthlessly ...very much hurt ...next time I won't go to Malabar gold again

    Sindhuja

    0 Votes
  • Va
      Sep 07, 2015

    Hi. We went to malbar gold shop in phoneix mall Bangalore, we had worst interaction there. We went inside and we was checking for gold rings. And there was no chair to sit. So one of employee there her name is SOWMYA, we asked her for chair 3 times, after that she brought chair and pushed towads us. And even shop was not that much rush also.. She don't have manners how to interact with customers.. Why the hell she is working there then. Her work is only to talk with customers n give them proper place to sit thats it. If she is doing like that no one will go there. One of the worst employee in malbar gold phoneix mall, Bangalore is SOWMYA...

    +1 Votes
  • Pr
      Dec 19, 2015

    I agree today I went to buy a chain for men the sales men asked budget, I said between 29-35 k they refused to have chains with that budget indeed I said I saw online so many chains starting from 17 k then the sales person seriously go online and purchase. Then I politely said Bhai the cc executive said visit our store u will get more varities. He said we don't have. How mannerlesd people don't go with adds of kareena kapoor fraud malabar gold

    +2 Votes
  • Ra
      Jun 01, 2016

    Hi,
    Quite shocking to mention that Malabar Gold quality has deteriorated drastically. I was a a regular customer of Malabar Gold for last one year or two in their branches in Dubai.Took lots of gold for my wife and kids but surprisingly there is some drastic quality issues with their ornaments in last two or three months.As rightly mentioned don't go with the advertisement campaigns or anything
    I have more than three items back home without using due to damages of the manufacture either the chain lock has problem or had a co;our change in the gold

    Seriously guys it's time for us to rethink and act.
    Ranjith [protected]

    +1 Votes
  • Jo
      Jun 13, 2016

    I bought a diamond necklace set from Malabar Gold at Ras Al Khima location, UAE for 10, 500 dhs on the way from Canada to India on May 2016. They said because of Akshaya tirti offer they giving discount of 55% for the diamond sets. After I returned, I check their prices on online and I realized that they charged me 25% more for my item. They listed online more carat weight and gold weight for lesser price. I wanted to solve this issue. I thought it is a big store, so they will have some standard price, and we won't go wrong. But they cheating people. I am going to call the customer service. I wants to get exchanged either for fair price or 100% return for the purchase. The management should take responsibility for this price difference. Otherwise I am going to take action at Duabi.

    +1 Votes
  • Ni
      Sep 02, 2016

    We had a similar issue from Malabar gold Karunagapally, Kollam, they even don't know how to behave to customers. At the time of purchase, they promised us to take back the gold with 1% reduction, however, now they are saying that the rules changed in their Shops, and you will lose 2% on every gram of gold. Cheaters!!! don't go !!!

    +1 Votes
  • Da
      Sep 11, 2016

    Malabar gold is a waste shop which can never be recommended to each other.their staff is ridiculous.no respect for the customers.they themselves represent as staff.they sell faulty things and not ready for exchange.for a name Malabar celebrate the beauty of life but it is wrong the caption will be celebrate the biggest mistake of life

    0 Votes
  • Da
      Sep 11, 2016

    Malabar gangaram Hyderabad has a staff who don't know how to respect customers.they wait till customer buy the product once done out of the shop and when customer comes back with request they behave in rude manner and says each one as manager.an uneducated vegetable seller is best then the staff of Malabar gold.they misbehave

    0 Votes
  • Cr
      Oct 16, 2016

    I've bought on line a ring (on 1st of October - order # [protected]) and I've received a mail from the customer care telling me that, as the ring ordered has not passed the quality check, I have to pay something more for a ring of 2.03 instead of 1.76 gross weight. I paid the surplus and on 13th of October I received my ring. The invoice description declares that the ring gross weight is 1.76 and not 2.03. I wear the ring, and after only ten minutes, I realize that it has no more one of the gems. At once I write to the customer care mail, asking also if they have sent me the wrong, damaged ring, but they just reply to send it to them (at my expense and I live in Europe) for servicing. I explain that shipping cost along with customs cost was more than the cost of the repair and asking if I may bring it when I was back to Dubai next year, but I have no reply. As no reply has my request about the real weight of the ring they have sent. Now I would like to have a refund, in order to have the ring repaired in my country.

    0 Votes
  • Ra
      Nov 22, 2016

    I bought a new chain from Malabar in chennai on 18/11/2016 within two days the chain got broken in two different places, i called & spoke with wilson in that branch he said that they cant able to replace they can do only soldringn the chain. I told we bought just two days he said once sold its belongs to customer property and they wont barry anything on their products

    Its really disgusting

    0 Votes
  • Pr
      Feb 01, 2017

    On 25.12.2016, I had with family visited Malbar Gold Show Room at 22, Camac Street, Kolkata along with Friend and his family. We had some purchases there also. But the behavour of the persons dealing with us and the Cashier were baffling us. Minimum courtesy to offer seats to us to see the items we like to purchase was missing. I had to remind for that and then we got a seat. Further at the time of making payment, I expressed my displeasure at the counter, but that person was still hopeless and non challant. Even, he was so demcare that he was not bothered when I told to record my observations in the Visitor's book. I recorded by views and experience in the Book kept in the show room and mentioned my name and Contact Number.
    More than a month has passed I have not received any call/response from someone who cares for its Customer. This indicates that the Showroom and the persons are lease concerned for the service and quality of items they sale. Hopeless ... A business model can hardly survive or can grow if they behave like this. P K Nanda [protected]

    0 Votes
  • An
      Mar 04, 2017

    Malabar gold Dubai has very poor service and they cheat clients on the gold . Al though we have gold from them for years based on the relationship in Kerala the Dubai branches are very badly managed . Best not to buy any thing from them

    0 Votes
  • Dh
      Mar 23, 2017

    I Dharamraj G

    purchased Gold ornaments from Your shop My INVOICE NO -GLB23418 Date 14/02/2017,
    another purchase with invoice no -GLB24889 Date 09/03/2017
    total amount purchased Rs-226470
    they promised me they will give gift of 0.8% of purchase amount,
    but today i visited shop they are refusing to give gift and Behaved very badly i spoke with maneger he refused to give and he also mentioned on bill that gift is issued without giving you kindly chack CC TV footage of 18/03/2017
    they have not given any gift to me i just visited that day malabar shop to make enquiry about Gift they took my Bill and after that they marked sill that GIFT ISSUED,

    0 Votes
  • Ar
      May 01, 2017

    Dear Sir,
    Before 5 to 6 days i booked a bracelet which have weight is 7.4 gram and price is 24280 according to salesman.But when i Collect it yesterday from rajkot Malabar crystal mall center, they cheated me.They Gave me a bill 25055 approx.
    When I asked, they told that tax is there. And also when i weight my bracelet when they delivered me, weight is 7.3 gram.

    Why you people cheated general people?. I am going Malabar Gold Because its Brand Value.But I am fully disappointed with your service.
    May be in future i will also share my experience with my friends.

    0 Votes

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