Malabar Gold & DiamondsWhite gold ring wrongly charged for wrong weight

invoice no-[protected], date- 11/01/2016, malabar gold jewellery llc, po box 3544, pc 112, west gate mall, high ruwi street, oman, phn +[protected].
I Bought a white gold finger ring for my engagement ceremony the ring i purchased was 95omr.Gw-3.83gms, and when i weighted the ring after purchase it was only 3.74 gms.Upon raising the issue the manager incharge he consessened me with .800 baiza and recorrected the invoice himself by hand written on a computer generaed invoice. which i dont think is at all ethical. coz 3.83gms ring price is 95omr and for short of 80 miligrams they just concessened me with .800 baiza, it is a complete fraudulant act. the manger incharge try me convince me by saying i will raise this issue to the head office etc etc. But at the end me as a customer i had to suffer. and just before few days i puchased a necklace from the same store they should atleast acknowledge a loyal customer and should not make such frauds with them. therefore would be hard for me to trust at any malabar outlet in future.Thank you

Malabar Gold & Diamonds

Jan 11, 2017

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