Malabar Gold & Diamonds — customized jewellery request
I am venkat i have orderd one customized gold ring in online they promise me delivered on Oct-8 i have received email from the team on 5th Oct its not final product and also they are not manufactured as per the requirement I spoke to manager so many times he is try to convince me he is not do any favour and he is not try to fix the issue.
I am requested the manager if not possible to manufacture as per my requirement please cash back he said as per the policy he is not refund the money and also he is not able to manifacture the ring as per requirement also what is the solution for this prob.
I am attaching two Images one is my requirement and one is your team manifactured product.
Please resolve my issue ASAP.
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