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[Resolved] Makro Onlinemakro riversands

I transferred R12, 000 to Makro on Sunday 11 March 2018, I have done this many times before. I went to Makro Riversands on Thursday 15 March, I was told that the account number I had deposited into is for Woodmead. They phoned Woodmead and the money was transferred to Riversands. When I got home I discovered that the bag I had bought had a hole and the two grass mats were the wrong size. The grass mat is R538.00 and the bag is R799.00, Total which I am owed by MAKRO is R1 337.00

I went back to Riversands on Friday, 16 March to return the goods. They demanded the bank card I had used to purchase the goods I told them it was an Electronic Funds Transfer. The Finance Dept said I will not be given a refund, if they give me a credit note I will not be allowed to cash it. I left the goods at the store and I left after 2 hours without my refund. I want my money from Makro my refund of R1, 337.00

  • Resolution Statement

    NOTHING HAS BEEN DONE I AM STILL OUT OF POCKET

Zi
Mar 16, 2018

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