[Resolved] MakeMyTrip — still waiting for my insurance papers
I have purchased some insurance papers from these guys and was supposed to get them three weeks ago, but still nothing! I contacted them many times, and attached my invoice. I cannot get my visa without those papers and have no idea what to do! I emailed them and received a reply that I have to call them, but when I tried to call no one ever answered! Worst customer service ever! So I decided to warn others about these scam artists, I want to make sure nobody use this website. MakeMyTrip is not trustworthy!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
MakeMyTrip Customer Care's Response, Mar 22, 2016
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
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