MakeMyTrip / international hotel booking refund

Gurugram, India
Contact information:

I have re-escalated this compliant after not getting any positive response to my earlier discussions with Makemytrip Kolkata and Gurgaon teams in 1st week of February'2017 while this refund is pending since 22 December'2016 when I cancelled booking after making it on 21 December. My Credit card was taken for reference and later charged while booking was made under "Pay at Hotel" option??

Now have send them both Visa refusal letter issued by the Spanish embassy in New Delhi with cancellation charges waived off email received from Makemytrip online portal itself. Have posted this compliant thrice on their Support link but they have closed it without given a resolution to me (customer). This is how people being cheated on online portals and never not get timely response!!!


May 12, 2017

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