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Make Me Heal



Complaint Rating:  67 % with 6 votes
67% 6
I find "Make me Heal" Products are scam. I ordered the Pre Op and Post Op Vitamins and it looks like they just buy cheap vitamins and repackage them. The multivitamin in the Pre and Post Op looks identical and there is no guarantee on the label that their products meet the U.S. Pharmaceutical standards, potency and quality. I complained to the customer service and received no reply from them at all. Save your money and buy a high quality vitamins with a guarantee of quality elsewhere. Make me Heal is a money-making scam!
Complaint comments Comments (16) Complaint country United States Complaint category Plastic Surgery


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A  26th of May, 2010 by    -1 Votes
The whole makemeheal.com, realself.com, and some other plastic surgery that have doctors as members are fake. It is a promotion site for doctors and these sites are filtered by the moderator and/or doctors themselves. You cannot find horror stories of botched surgeries on those sites. Too many ladies I conversed with on this site told me the same thing. That is why they come on this site to post.

I never considered buying anything from any of those sites. The real plastic surgery forums are the ones you don't see doctors as members on it.
N  4th of Dec, 2011 by    0 Votes
This is a terrible company. Stay far, far away. I was unhappy with the product quality and had to return them to Hong Kong. I sent multiple items in one package and only received credit for one product. The remainder they claimed never to have received. A supervisor named Amie (awful woman) said they were a renowned family owned company and adhered to the strictest ethical standards. Family owned is no guarantee of reputable. I believe there was theft involved at some point in the process, because I returned the products in good faith. Amie then had the nerve to assassinate my character and question MY integrity. Customers should never be treated the way I was. My advice? Buy from reputable department stores where there is recourse if something is not right. Yes, there are no discounts in department stores, but your sanity will be intact and the products will be top quality. Make Me Heal? More like Make Me Hurl.
A  12th of Jan, 2012 by    0 Votes
I have had bilateral mastectomies, and for the past 20 years have needed to buy breast forms and bras because my body rejected my implants. I ordered about a dozen items from this site, which I was going to try on and then send back those items that did not work for me. I have done this with other websites for the past 20 years without a problem. I have never been treated so horribly, I have never had to deal with such incompetence, and I have never felt so frustrated in my dealings with any company, ever. And I was an Interior Designer and builder for 40 years...which means that I am used to ordering items that do not get shipped on time, or the wrong item is shipped. I am used to that. What I am not used to is a company that does not stand behind their stated policies. They do not manage their shipping or returns the way that other companies do. It appears to be a hit or miss strategy. I usually spend thousands of dollars per year on my breast forms, since I need multiples of them, and one would think that a good customer such as myself would get some sort of decent treatment. This website/company is a sham. DO NOT BUY FROM THEM. I have been housebound for the last 10 years, and cannot get to regular stores to buy anything. I buy everything on the net, and therefore I feel I am eligible to critique every website I come across. This company is bad news. They are sneaky, so be aware, and be careful. Stay away, if at all possible.
A  15th of Jul, 2012 by    0 Votes
THIS IS A MIDDLE MAN. DO NOT ORDER FROM THE SITE. If you see something you're considering to purchase, research the direct source. I have never experienced, during my long tenure in on-line shopping, such unprofessional and dismal customer service. I ordered 3 items, one was never delivered, and I returned the other two. Every item has different return criteria, it was a test of sanity to obtain return call forms, their process is convoluted to say the least. They state it will take 6-8 weeks to process refunds, note to makemeheal, it's 2012. I received two refunds for two items that were return, each was "shorted". The 3rd item which never deleivered and they've been repeatedly informed of, initially the day after it was reported to have been dropped at my door by Fed Ex, has not been credited. I'm letting the credit card company deal with this, makemeheal has sucked enough of my time and patience. I reiterate, think again before ordering from this entity.
N  2nd of May, 2013 by    0 Votes
For those of you wanting to avoid middleman, the way to research the direct source is to highlight the product (with your mouse) you see on MakeMeHeal which will give you the option to Google search for it. More often than not, you will find the direct seller and the prices are either lower or there are no shipping charges.

There is also a way that you can still purchase from MMH but get a better deal on the product compared to what they are listing it for. Simply Google for "Google Offers Make Me Heal". Sometimes Google will have a large discount coupon code that you can use to buy your MMH product and you can buy it for much less than you could if you got it directly from MMH site. It does not work for all products. But good idea to check to see if there is a Google offer first.
A  10th of May, 2013 by    0 Votes
This is a terrible company. Do not buy from them. They recently ran a promotion on GMA deals and steals. They were not prepared for the amount of orders they received. I cannot get any information about when my item will be sent, the tracking number or even if they can fulfill my order. I have called AmEx and filed a dispute. They immediately charged my credit card but can't tell me when or if I will receive my order. I will never order from this company again.
N  20th of May, 2013 by    0 Votes
I've bought silk'n hair remover from makemeheal.com. They asked my bank information and said in case the products have problems they will be charged back. It's rare for a seller to ask these questions, and didn't send out the items after I've paid. I had to call them. And after I've received the products, it's totally unusable. It's just pieces of craps which cost $550. I'm so angry and I will ask for refund. Also, they give links to their customer service but are blocked because the sites are malicious. And all of their emails sent to me has gone to the spam folder. These are warning signs. Make Me Heal is 100% scam, don't fall into victim and buy anything from them. They don't have conscience and very dishonest.
N  21st of Jun, 2013 by    0 Votes
i have never bought anything from them and i never would, because it looks scammy. i HAVE seen botched surgery horror stories on there, so i have to disagree with you about that. Real Self is mostly happy success stories while i found that Make Me Heal is more negative experiences. I use these sites mostly for the social aspect and don't take them too seriously. Plastic surgery can be a lonely and isolating experience, regardless of your outcome and you may want to talk to someone about it, even if it is an online stranger. Take everything you read with a grain of salt--you never know who the writer is. It could really be a patient or it could be one of the doctor's competitors trying to ruin business. Don't believe ### on websites. Go to the doctors themselves and find out if they are any good.
A  3rd of Jun, 2014 by    0 Votes
I bought two Bodysuit from them, one XXL and another one M. The XXL I received two days after I've placed the order but the other one I never received. I called them two weeks later to ask about it and the customer service told me that the warehouse made a mistake and that they would send it right the way. After 5 days I called them to ask about it and they told me they were going to investigate and call me back. They never called me and refunded my money minus $8. I called them to ask what was going and they simply told me that they were out of stock and they charged me the $8 for the shipping for one of the Bodysuit. WHAT A "GOOD" CUSTOMER SERVICE. They charged my card for the full amount the day after I've placed the order, never sent me the item, were suppose to call me back, never did and charged me for the shipping of one of the Bodysuit! WILL NEVER BUY FROM THEM AGAIN!!! And I am calling my credit card to dispute this $8 charge for the shipping. It is not my fault that they did not have the item in stock and I am not paying for shipping.
N  23rd of Jun, 2014 by    0 Votes
I recently purchased a bra from Makemeheal.com. It measured several sizes too small. I am a corset and lingerie designer by trade, so I am very familiar with how to measure garments and bodies. The size chart says the bra will fit someone with an underbust measuring 28"- 30". The underbust measured 23", a full 5" smaller than advertised! Anyone who has ever has breast surgery knows that it is very dangerous to wear a bra that is even 1/2" too tight around the band (it can lead to ulceration of the skin), much less 5". It took weeks for Makemeheal to respond to my request to return the item, and over a month to eventually refund the purchase amount, less $6.99 shipping. I had to pay $5.05 to return the bra. I have asked them numerous times to refund my shipping both ways because the product was misrepresented. I even sent them photos of the bra being measured to prove it was 5 sizes smaller than advertised. I am out $12, and had to go buy a bra after surgery while I was supposed to be home in recovery. Makemeheal.com has the worst customer service I have ever encountered. I have wasted hours trying to get them to do the right thing and refund my shipping. They have made no attempts to change the product info or size charts on their site either, which means anyone else who buys that bra will also be cheated. I'm disgusted.
N  25th of Aug, 2014 by    0 Votes
N  20th of Feb, 2017 by    0 Votes
@L McKinney Did you get your money back
A  9th of Oct, 2014 by    0 Votes
Terrible company! My experience was similar to most. Lag time in delivery, received defective products, and then the battle for the refund! Eight months later, I finally have my refund (of course less the shipping costs and such)!!! Aimee has no customer service skill but it seems she's the one who can approve refunds. I only got my refund because I was relentless: called and emailed her constantly. Her contact info is aimee.p@makemeheal.com and phone number is 1-516-482-4466. Good luck to all who are traveling this journey. I hope you get your refund back!!!
D  26th of Oct, 2014 by    0 Votes
This is our answer to Lorna Mckinney. Make Me Heal sent her 2 packages via USPS with tracking #s showing that the 2 packages were delivered to her. She claimed that she didn't receive her packages, however after an investigation, USPS sent us a letter certifying that the : "DRIVER HIMSELF HANDED THE 2 PACKAGES TO HER."
We are a family owned business, and our motto is the one from Confucius" Don't do unto others what you don't want others to do unto you." We listen and investigate every matter, however some customers are very hard to please, and every one knows that in life we WILL NEVER BE ABLE TO PLEASE EVERYONE.
D  26th of Oct, 2014 by    0 Votes
This answer is for Adi Bendall who wrote a review about the Make Me Heal supplements. We invite everyone to read the customers reviews that are posted in the Make Me Heal website, and here is the link:
Make Me Heal has been selling this product for almost 10 years, and fortunately we never had a problem. Customers who bought this product were very happy with the results. In the webpage for this product, we offer a whole list of the ingredients, and this product is manufactured by a very re-known company in the United States. Common sense dictates that if a product is not successful, it is removed from the market. This is not certainly the case, since it is one of our best sellers.
N  2nd of Feb, 2015 by    +1 Votes
MakeMeHeal.com RealSelf.com and Yelp.com are all scams. How do you think these companies make money or make millions of dollars each year. They promote doctors and remove at least 80% of the negative comments for each procedure category. RealSelf is not a real review site . It is a place for doctors to self their skills and most of them of that site is bad doctors that cannot can patients to come to their office due to lack of skills and training. These doctors on RealSelf.com have a lot of time on their hand to answer your questions on that site. Also be careful of doctors using Groupon deals or any deals. They do this for mainly two reasons: lack of business and to lure new customer to their office for other pricey surgery that most of the time people don't even need or procedures that cannot do any improvement at all. They show photos of before and after that has been photoshopped. Using different lighting will help photos result such as skin laser to look better.
Don't go to doctors that hasn't gone through the proper training . Oculoplastic surgeons should have 2 or more years of residency training. The more the better. Many these oculoplastic surgeons have false advertisement. Many probably almost failed medical school and are money hungry with lack of intelligence, skills, experience and common sense. This is why we have so many botched surgery cases that will never make it to court . Don't believe all those wonderful reviews on doctors that do plastic surgery unless you personally know someone that had used them. Don't trust any review sites because most are fake. The few good doctors I been seeing have maybe 15 or less reviews and they sound realistic reviews unlike ones that go into so many detail to praise the doctor is usually fake. The doctors wrote them or have a Public Rep to write them.

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20750 Ventura Boulevard, Suite 220
Woodland Hills
United States - 91364
+1 866 363 XXXX
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