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Make Me Heal / Bad business practices

1 United States

I needed their product immediately and ordered on a Thursday night, one day shipping. The product arrived on Monday, too late. Their website did have a check off for Saturday delivery, but I was incorrect to assume it would be delivered Saturday. It cost me $25 for one day shipping. I asked them to pay for return shipping because I felt their website should have not allowed me to do a one day shipping and since I could not use the product it would be good customer relations. They were very nasty about this and basically said it was my fault for not understanding I would not get it until Monday. They also stated they are a very successful company and in so many words said they don't need my business.


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