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The good, the bad, and the ugly - discover what customers are saying about majicjack.com

Welcome to our customer reviews and complaints page for majicjack.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with majicjack.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used majicjack.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with majicjack.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with majicjack.com. Your feedback is an important part of our community and will help others make informed decisions.

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12:57 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

majicjack.com Phone Number Constantly Calling Me

Majicjack.com has a phone number [protected] that has been calling my office, off the hook for the past 3 days.
I called majicjack.com [protected]) either no one answers or you have to leave a message where no one calls back.
I then contacted them via live chat, they said they would investigate it and give the report to a "higher authority" when I asked for the name of the "higher authority" they couldn’t issue it.
As I type this complaint my phone line is ringing like crazy.
I called the local police department and they took the report.
I called my local telephone company and they are investigating it.
Is anyone else having this problem and how do I stop these phone calls?

Please contact me if you have the answer...[protected]@aandbcarpet.com

Thank You
Sara

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1:55 am EST
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majicjack.com rip off

Majicjack rip off

My majicjack broke in just 2 months. I purchased a 5 year deal. This product is not made to last 5 years. When I asked for a replacement they said they don’t replace if it’s broken. I was willing to pay the $19.95 for the replacement. But they tried to make me buy a new unit. After chatting a 4th time they agreed. To replace it. Charged my credit card they have on record. Was told $39.95 will be on hold till I send back my broken unit. Now my card has been charged for $39.95 .which my bank authorized. I get a mail from majicjack stating my card was declined. Instead of receiving the replacement. Now I have cancelled the order. But they have charged me $39.95. .this is cheating .they refused to call my bank and clarify if there was some system glitch. They say it was declined by bank. Now I have to file a claim. This is a waste of time. A big time rip off .this product is not made to last 5 years. 2 months it broke .I paid over $ 100 for 5years it lasted 2 months and now they have charged another $ 39.95.

Read full review of majicjack.com and 35 comments
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robert munden
lake placoid, US
Mar 07, 2012 9:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I called them 5 times and as soon as I said I want a refund they cut me off. so I call my bank and made a report to recover my funds they stole from my bank acct w/o my permission and was not notified they were billimg me and I was not renewing with them.

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Pop
Garden City, US
May 10, 2009 2:04 pm EDT

False advertising - Easy as 1-2-3 ...NOT!...forgot to mention 24 point agreement. Need a lawyer to review this lengthy document.***

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leonard
,
Sep 25, 2008 5:52 pm EDT

The electronics jammed my computer so bad I had to have it repaired.

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bjacks5
Covington, US
Nov 28, 2012 2:29 pm EST

I have had Magic Jack for 3 years or more with no problem BUT i just got out of the VA hospital and now I cannot make contact with anyone ( i forgot Password ) No way to retrive it ) I have purchased 3 units and can't make a local call why don't you have a way to change Passwords or connect to a rep .Since my hospital stay, I have no money for another unit .
bjacks5@bellsouth, net
[protected]

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colleen henry
, US
Apr 03, 2012 9:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have sign up for 5 years plus a year came with the magic jack, that was 3/.8/2011 they discontinued my service 3/12/2012 and there is no one to I can speak with to be reconnected, . can someone give me a # to call.

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SCAM 98
, US
Jan 27, 2011 4:27 pm EST

THIS IS THE WORSEST PRODUCT IN THE WORLD THE PEOPLE THAT HEAR BEEPS LIKE I DO AND MY FRIENDS I THINK SOME ONE IS HEARING EVERYTHING THAT YOU ARE SAYING, SO YES YOUR CALLS ARE BEING SPYED ON MC ADVEE TELLS ME THAT THIS IS NOT A SECURE SITE AND CALLS YOU MAKE CAN BE OVERHEARD BY OTHER COUNTRIES SUCH AS, IRAQ, IRAN SO IF YOU WANT INFORMATION OUT TO THE WRONG PEOPLE DO NOT USE THIS PRODUCT IT IS A SCAM AND THE GOVERNMENT SHOULD STEP IN WATCH OUT PEOPLE THIS IS BAD FOR SECURITY REASONS!

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Shortstroke21
, US
Aug 23, 2009 7:43 pm EDT

I was interested in majic jack but found out through their website that it will not work with sattelite high speed internet i.e. Hughes net, Wildblue and others I do not know about.
Thank goodness I did not order one and go through the hassel of wondering why it would not work.

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Zev Leff
, IL
Aug 04, 2009 2:47 pm EDT

Our Majic Jack has not been working for a few days. It says to connect to the internet and then double click. It is connected and still doesn't work. We get a dial tone, dial the number and then nothing happens. Please help us fix th majic jack. Our e-mail is leff@matityahu.org. The majic jack number is [protected]

GlamorousBrett
GlamorousBrett
, US
Jul 06, 2009 4:11 am EDT

I have had this product for almost a month and I have had no issues with this product. But one, I was able to chat with a live agent and they help fix my majicjack. However, if you are using Windows 7 if may not work on your system (I am assuming forgive me if I am wrong). I have had nothing but greatness to say.

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lulubell
Jamesport, US
Jun 30, 2009 8:03 am EDT

dont give up on this, try a lawsuit, companies listen when they see your not going to take it. Bad publicity can break a company.

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