Main Luggage / Mishandled Luggage

1 Meda Thoduwawa, Sri Lanka

Made several complaints of the mishandle luggage from 30th June up to last week and very poor respond. No compansation paid at the time of the 1st date that the mishandle identified at JFK New York on the above day. We travelled 29/06/2014 with EY 265 from Colombo to Abu Dhabi and then from there EY 103 to New York with a Jet Air flight. After making the complaint to Colombo Office so called an airport representative called and said luggage is in New York failed to hand over and will get it back. Why there was no payment done to purchase items need and also what is the delay if identified the luggage? Luggage tag EY 261503

Aug 15, 2014

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