The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Mail-canada Post / neglect of privacy

1 2-3942 Columbia Valley RdChilliwack Cultus Lake, British Columbia, Canada
Contact information:
Phone: (604) 846-5550

For 2 years, I have complaint to canada post, that my mail is being tampered with. Missing mail, such as income tax, application for canada pention, tenants subsidised rent, etc. I got the royal run-a-round not only from canada post itself, but from canada post ombudsman, as well. I have now proof that a peron or person have a key for my community mailbox and canada post suddenly gives me the super royal run-a-round. I live in a trailer park. We have 115 trailers. 4 1/2 year ago I bought a trailer and moved in. On arrival, the manager handed me the mailbox key. I have not lived in a trailer before and had my mail delivered to my home for the past 84 years. So, how would I know that I am responsible to pick up my mailbox key from the post office? I was under the impression, that a key to an appartment, mailbox, safety deposit box was blocked from copying. I also was under the impression that a key to a mailbox was only given to either a tenant or owner of the home, with id. Not so. A manager can obtain the key from canada post and has it copied. If one looses a key, one can have the lock changed for a fee. How does one know what the manager does, before he gives you the key ? The bank statement was the first thing that went missing. I forgave the bank, as I just had moved. My income tax form was next. I was late in making my return. I had to request a new form. Again, I blamed income tax people. Then I received a notice that a registered letter was waiting for me to be picked up. It was one, I had sent to the park's manager. The manager instructed the mail delivery person to redirect it back to me. Next, an insurance check for $5, 400.00, found cashed in the former manager' s bank accounts. Next, an envelope, containing my pad rent money order, sent to the park's office, found in my mailbox, minus the money order, minus a stamp and deleted house number, with whiteout, replaced with my house number by pen, again. The park sent me a notice to end tenancy. Reason: failing to pay rent. My bank stopped payment on the order and replaced the order with a new one. I paid my rent late, ($20.00 late charge) but sent it to the park's corporate lawyers, hoping to find them more honest than the manager. Hopefully. Next, I sent a parcel to my son in nanaimo, on march 30, 2011. I was told by the receiving post office "it will be there in 3 business days" 4 days later I phoned my son and asked him about the parcel. He had not received it. I gave him the tracing # and he asked for it at his local post office. It had been sent to the main post office in nainamo. At least they got the right town. The main post office on the sixth day, had sent it back to sender. The sender, i, according to 'track a package printout' was sent first notice, 2011-04-06. Final notice 2011-04-11. The sender did not receive any notice in the mailbox.2011-05-05 the parcel arrived at north sidney, ns. Undeliverable mail office. Now I will have my mailbox lock changed and I will receive a notice to my door, where to pick up a new set of keys. Hallelulha. Now the real problem starts. Who signed for my keys in the first place? No one knows. The paper work is protected under the privacy act. Customer service is a call center. I asked for the name of the canada post, post mistresss or master for the chilliwack location. I was given a name derek smith. It is not in the company directory. Return call to canada post call center and was told: "it is a private number and cannot be given out, but can connect me with it". Ok. The number answered under derek kennedy and will return the call asap, probably in a year or 2. Calls from canada post have anonimous caller on the phone. What are they afraid of? Their privacy? That they are so blantandly disrespect for the rest of us? This saga is not completed as yet. I may be old, but my mouth and brain still work and I am about to give both a free run. I will keep in touch as to the outcome.

Post your comment