Mahindra Renault / Logan — poor service
Customer care mahindra Renault
Sub. Service center hissar9supreme automobiles]
I am really sorry to own Logan car as far as service is concerned.
I complained one year back but could not the solution. I am sure that this time also I won’t get solution but for self satisfaction I am again telling you with confidence that this time something will be done.
This is for your kind information that on Monday the 29th June I enquired that my car is facing such and such difficulties so when should I send my car to service depot Mr. Jain said come tomorrow everything will be done right. on 30th morning again inquired should d I send the car and green signal from jain sahib the car was taken to service centre .there was no body responsible available .anyway chart was made all quarries done by the staff and car was taken in side the service centre
And after three and half hours to my utmost disappointment the service staff says sorry for certain things we do not mechanic and for certain problems we do not have parts so we can not do any thing please take your car away.
Respected sir this has happened three four times but I did not complain only because I thought that it was by chance but now it is proved that company is making fool of consumer and plays with money and time of the consumer.
You will surprised to note that I am enjoying the loan facility of mahindra finance and finance people do not give the details of cheques they have drawn they made installation as per their wish not as mutually agreed upon for last more than one and half year .
This type of working does not suit to the renowned company like you this is my last letter to your good self if you do not hear or revert to this unfortunately I will have to all necessary action to get my lawful right which may not be pleasant for both of us.
PLEASE TAKE NOTICE THAT IF AT ALL YOU WILL FORCE ME TO TAKE LEAGAL ACCTION ALL CONSIQUENCE AND EXPENCES WILL BE BORN BY COMPANY.
THANKS AND REGARDS
RATTAN LAL CHOKHANI
CAR NO. HR-16-F-8561ENGINE NO. D008155
ATTACHED C/MEMO DATED 30.06.2009. CHARGING ZERO WHISH ASSURES THAT THEY HAVE DONE NOTHING.
SUGGETION: BETTER HAVE SOME OTHER ARRANGEMENT FOR CARS.
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