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While subscribing to Gold Subscription, it was not informed that the amount will be auto-debited for the magazine gold subscription in the following months too. It should be clearly mentioned when we subscribe for the first time. Also, If we cancel after 1st date of the month, money will not be refunded for that month Gold subscription. I found on my bank statement and found that they are auto-debiting. It should be clearly informed to the Customer..
The complaint has been investigated and resolved to the customer's satisfaction.
I have bought a new subscription, but the access code you have given me won’t go through
I have tried cancelling my subscription many times there is no option to do so. Please cancell my subscription ASAP i dont want to be billed for this service I have logged in under my FB account LeeBigEyes Mong
Please refund my money as soon as possible
Account-vikashmehta2243@gmail.com
Debited from paytm wallet
Transaction and magztet order id attached in the screen shot. Please refund as soon as possible
I do magzter subscription rs 999, email - gargmukesh957@gmail.com, but I want cancelled my order
SO, please help me for back my amount of rs 999.
Receipt no-MGS008348364
I do magzter subscription rs 999, email - gargmukesh957@gmail.com, but I want cancelled my order, I want cancelled my order, because I have this subscription another my email account - mehandipurbalaji12@gmail.com.,
SO, please help me for back my amount of rs 999.
Receipt no-MGS008348364
Hi Mukesh,
Thank you for bringing your concern to our notice.
We understand that you are looking to cancel your purchase of Magzter Gold.
Unfortunately, we are unable to locate the charge with the provided details.
In this case, we request you to send an email to our helpdesk at help@magzter.com with your subscription details and the invoice and our support team will definitely assist you further.
We look forward to hearing from you.
Regards,
Team Magzter
HI
my subscription was auto renwed without my permission
pls cancel the same and refund the money
order id: MGS008334944
Also remove my card details on your website as im not planning to use any of your services in future
Hi Deepak,
Thank you for bringing your concern to our notice.
We understand that you have been charged for the auto-renewal of your subscription.
Unfortunately, we are unable to locate the charge with the provided details.
In this case, we request you to send an email to our helpdesk at help@magzter.com with your subscription details and the invoice and our support team will definitely assist you further.
We look forward to hearing from you.
Regards,
Team Magzter
Pls magzter my order I'd clear to cashkaro, they refused my refund, pls my refund give me back.pls
I have just found out I am being charged monthly for a subscription I never agreed to. I only purchased a one off magazine not to pay a monthly subscription. There has been no emails confirming any of this so am very shocked. Still waiting to hear from the company but will escalate this with my bank and further if it is not dealt with.
I subscribed to Magzter Gold and made payment through credit card but payment deducted and subscription not done.
Dear Kamlesh,
We’re sorry that you’re facing this issue.
Kindly email us at help@magzter.com with your subscription details and invoice.
Please be assured that we’ll look into this as soon as we receive your details and ensure that you can start accessing your subscription at the earliest.
It's always written protected before the address, how am i supposed to contact you?
Dear Carolane,
You can reach us at help@magzter.com to resolve your queries or you can also try contacting us from our help section - https://www.magzter.com/helpnfaq
I have purchased magzter gold subscription but it was not enabled in my account and amount is also debited 999 rs but subscription not received and cashback from cashkaro also not received please help i have mailed you but no replay please return my money
My email/rajasekhar2065@gmail.com
I 've spent Rs.67.00 via Debit Card xx0811 at GOOGLE *Magzter Inc on 2019-01-02:17:51:05.THIS WAS FOR 2016 ISSUE OF JULY 2016 AND I am not provided Digital reading please return my money or start digital
I am not able to read the books I have purchased
Sir,
As per your auto renewal service... My ₹999 get debited from my bank account, i dont want to continue your magzter gold service... So UNSUSCRIBE your magzter gold pan... And refund my money inmy bank account.. As possible as...
..if you not refund my money then i will take serious action on it
My sub expired end of December. I am supposed to be able to read already Dowloaded magazines but they will not open unless I apy! Tried restore purchases but it wont restore. This seems to be fraudulent/misleading inducement to buy the annual subscription. It said downloaded mags would remain on my device!
Dear Sir, The magzter has recovered USD 15.52 from my debit card ——-/3725 on Dated 29 December 2018 for witch I have not authorised to do so.
Subscription not updated to account. Paid but not able to download any magazines . Account has also been activated. Followed all the methods provide at the FAQ page but does not work. No contact email to reach out to anyone. Very disappointing
Good morning
Actually I have been found an article which has been written about me . After finding it I was totally shocked because it's fake ! I request you to delete it as soon as possible . Otherwise I'm gonna make a huge complaint about your company ! It's very irritating !
https://www.magzter.com/news/887/2390/062018/a4iog/Next/0
Why the Dalal Street Investment Journal issues are not updated after October 1, 2018 issue. I am a Magzter Gold Member, I should have access to all the magazines under the magzter gold umbrella. Please respond ASAP.
Till now the new edition of the journal. Has not been updated
The new issue of 15 to 28 or is till not updated
Plzz look after the matter
I have a yearly subscription under a.prabhakar.s@gmail.com, until October 15, 2018 for Andhrabhoomi weekly. But I DONT SEE the editions after August 23, 2018. There should be atleast 2 of the latest editions. If the magazine's latest editions are not available, PLEASE REFUND the pro-rated subscription amount asap.
I only signed up for a trial of Magzter Gold. However, I have been charged twice already on a monthly basis for this, which is something I did not intend to purchase.
I'd like to cancel Magzter Gold effectively immediately.
-John Huang
I signed up with Apple ID to annual package at$49.99 and when I open the app nothing will download. Can you check? My email used is Loc8uae@gmail.com
I have purchased wealth insight magazine but don't download my money 60 rupees refund
We put 399 on magzter, but I did not get my money back in cashKaro
I am a regular reader of Readers Digest on my I-pad, but this time it is not getting downloaded.
Will someone resolve this issue?
Money deducted on September 10 from my credit card through Google pay but subscription to Magzter Gold not renewed.
Why has money been deducted if no renewal was to be given?
This is fraud.
After 9 months of use I cannot get into my magazines on my Ipad. I click the icon and the picture of the girl on the tree comes up. After 20 seconds it turns off and my desktop comes up.
There is not an e mail address or phone number for help anywhere on their site.
Please help.
Reader's Digest India is not getting downloaded on my Ipad.
will someone resolve the issue?
Thanx.
how to log out from my account...
Hello I subscribed to Harekrishna vain in August. Then I got July and August issues online. But the latest issues sep and Oct were not yet came. Can I know why. My registered mail I'd is srinivasvelagapudi@rediffmail.com when I subscribed.
Can't access the provisions under my Gold subscription that is valid thru mid September 2018. No contact number to access customer care to seek help and fix the issue. Trying to resolve by reloading the app also does not help and no support whatsoever available.
My name is jayash tripathy and my email is jayashtripathy371@gmail.com today on 10th February 2018 I purchased 999₹ (rupees) magzter subscription but I failed but from my bank account the amount of 999₹ deducted please help me
I've always subscribed yearly Nuyou Malaysia online magazine, it is usually available within the first week of the month.However, for the Feb 2018 issue isn't out yet till now (today is already the 12th!) Kindly make it available for download ASAP!
I've always subscribed yearly Nuyou Malaysia online magazine, it is usually available within the first week of the month.However, for the Feb 2018 issue isn't out yet till now (today is already the 12th!) Kindly make it available for download ASAP!
Dear sir,
I subscribe magzter gold magzine and i receive cash back but my cash back still pending please approve my cash back as soon as possible
Thanking You
Regards' Surendra Maurya
I purchase india today Hindi subscription for a year on the cost of 519 INR through my magzter id -gameat619@gmail.com and after sometime my app deleted and when i again open magzter with my ID I didnot found my subscription and it shows that u dont Have subscribe any pack
Me he dado cuenta que ustedes me están cobrando doble mi suscripción mi correo es aprg60@gmail.com pueden ustedes checar y por favor devuelvan mi pago doble a mi cuenta GRACIAS pago con la aplicación Google play y el día de hoy me he dado CUE te que me cobran doble
I have bought the gold subscription and started reading the Weg Ry/Sleep magazine and now I have to subscribe and buy each issue. Why does it change once I pay for one option in order to get the magazine and now I must pay more to get the same magazine?
Hi,
I have purchased monthly subscription for 399 but it has auto clicked on auto renewal of subscription on monthly basis. Whereas I don't want to get auto renewal of subscription.
Need help in removal of auto renewal.
Today somebody used 399 rs from my bank account and paid for your magazine. This happened without my permission. I don't know who had done it. Please tell me who has stolen
I m giving you details for it
Timing 8:23 by debit card OTHPG [protected] GOOGLE * magzter inc [protected]
Please tell me which account has used my bank account