Menu
MagsForLess.com

MagsForLess.com review: Buyers beware! 131

S
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a renewal of my Sports Illustrated subscription on March 9, 2006 since it was to expire by July, 2006. Sports Illustrated has no record of being contacted about this renewal.

I have emailed this company several times and have received no response. The phone number listed above is an answering machine which gives the following message: “Thank you for calling. Goodbye.”

According to the New York Better Business Bureau, there have been several complaints vs. this firm. In checking opinions.com, numerous people have also complained about not receiving their subscriptions. BUYERS BEWARE! At this point, all I want is my money back.

S. R.

Details:

magazine subscription serviceMagsForLess.com

location: 41 West 72nd Street, 10G
New York, NY 10023
Phone: [protected]
Fax: [protected]

detailed complaint

Order ID:
131480

Order Status:
Order Completed

Date Ordered:
Thu 09 Mar 2006

131 comments
P
P
patricia e anil
,
Jan 25, 2007 10:43 am EST

I ordered Oprah magazine from magsforless.com on September 7 06. I paid 16.50 through pay pal. They took the money right away and 18 weeks later I still don't have the magazine. After several weeks I contacted the on line customer service. Someone emailed me back saying I could get 10% off another magazine and asked me if I still wanted the magazine. I said I still wanted It. Now several weeks later I have no magazine. I guess You get what YOU pay for.This site is a big rip off.

K
K
K.R.
,
Jan 18, 2007 7:03 am EST

I also placed an order with MagsForLess.com and never received my subscription. I've emailed them several times, with no response. I also submitting several inquiries through their website, also no response. This company is a fraud. They will take your money, but not deliver the goods. Stay away from them.

K
K
Kim Scott
,
Jan 17, 2007 7:43 pm EST

Please, feel free to contact me concerning any problems or concerns you have with your magazine order with magsforless.com. I will work very hard to correct the problems and resubmit your order or refund you. I look forward to helping you in anyway possible.

Sincerely,
Kim Scott

kim@magsforless.com

S
S
Souban Houn
,
Jan 14, 2007 5:07 pm EST

I've experienced the exact same issue as the complaints previously posted.

Does anyone know what is required to bring a class action lawsuit against my1mag.com?

Also, the publishers of the magazines being advertised/sold on the website may have an interest as it is cannabizing their revenues. I for one am out $50 for a magazine subscription that was never delivered and won't be subscribing to anything in the near future.

M
M
M Jones
,
Jan 10, 2007 1:50 pm EST

I ordered 4 magazine subscriptions from MagsForLess and paid everything upfront. After 60 days of waiting I contacted customer support and was told that they had up to 90 days to get the magazines to me. After 90 days I contacted them again only to receive an email that told me all 4 magazines were on backorder. I find this highly unlikely being that these were 4 very popular magazines (Road and Track, Backpacker, Motor Trend and Hot Rod). After I received this sorry excuse I emailed customer support again requesting a refund. I’ve gotten no response yet and I’ve email customer support 5 days in a row. The magazine subscriptions this company claims they can sell for unbelievably low prices is not worth the trouble, STAY AWAY!

J
J
Jim K
,
Jan 08, 2007 4:04 pm EST

I have had a similar experience to everyone else who has posted here. I ordered three magazines on July 30, 2006. In October, I sent a message asking when the subscriptions would start. The response was that was processing, and I should begin to see issues shortly. Then by the end of November, still no issues, I emailed again. I was told that it can sometimes take up to 20 weeks for these to start, and that they should begin shortly. In January, 2007, when issues still have not arrived, I sent several more emails (over the course of 3 or 4 days), and have since gotten no responses. STAY AWAY FROM THIS COMPANY!

M
M
michael blitch
,
Jan 04, 2007 2:28 am EST

Because of all the problems others have had and those experienced by myself, I cannot recommend doing any business with this operation.

I ordered 4 magazines (for a total of $48.54) in June 2006 and even used a $5 coupon (which I'm not sure was applied). One magazine [Backpacker] came quickly, but after 6 months, I never received any of the others. I received a few generic emails with links to ask for an 'investigation' or a refund.

Emailing replies or using the links didn't work. I finally sent an email (1/2/07) to every address that I could find associated with this company (questions@magsforless.com, kim@magsforless.com, support@my1mag.com, owner@magsforless.com, info@itorama.com) asking for a resolution. A day later I received a paypal notification about a payment sent. I received a reply from kim@magsforless.com (Kim Scott) offering apologies and was given a refund of $43.54 (less a paypal fee of $1.56 since a credit card was apparently used to fund the transfer).

The paypal sender was listed as Joel Simkhai with an address of questions@almostfreemags.com and a 'paypal confirmed' mailing address of:

Joel Simkhai
41 West 72nd Street, 10G
New York, NY 10023
United States

I'm not sure how they came to the issued amount of $43.54 unless it was a typo or they thought the coupon was applied; but considering I got at least one magazine that was listed as $10.23, I guess it'll work out for me in the end.

My best suggestion is to write a calm letter with your order info asking for a refund and carbon copy it to all the email addresses I've listed. Maybe someone will listen.

The whois for the domain listed in the paypal payment is:

Michael Farber
42 Oak Place
Houston, Texas 77056
United States

Registered through: GoDaddy.com, Inc. (http://www.GoDaddy.com)
Domain Name: ALMOSTFREEMAGS.COM
Created on: 22-Aug-05
Expires on: 22-Aug-07
Last Updated on: 26-Jul-06

Administrative Contact:
Simkhai, Joel yysnyc@yahoo.com
n/a
Los Angeles, California 90029
United States
[protected]

Because my issue was resolved, I cannot give the worst rating, however I'd still recommend avoiding this company or any other domain with which it is associated (magsforless.com, almostfreemags.com, my1mag.com, and any other copy you can find). In researching the company, I've seen dozens of complaints on sites like epinions.com, resellerratings.com, and the New York BBB those people can be assisted as well.

I hope this information helps.

Valerie
Valerie
, US
Dec 27, 2006 8:29 am EST

I found an excellent website that steers people to the best prices in magazine subscriptions. This website performs an absolutely splendid service.

One of the magazine subscription sites shown on this master website is www.magsforless.com.

On September 2, 2006, I ordered and paid for two magazines through magsforless.com. In December, when I had not received any issues of either magazine, I first contacted the subscription offices of the two magazines. They did not know what I was talking about. After that, I began sending e-mails to a Meagan, the customer service(?) representative of magsforless.com. Since my first e-mail, I have sent a minimum of thirty e-mail inquiries about my subscriptions. Additionally, since they do not answer their phones, I have left numerous messages with their answering service. Out of all the communication I have attempted with this company, I have received one response, and that response referred to a magazine I had ordered through their company, but it did not deal with the two magazines to which I had been referring. This disservice to the public is unconscionable. I care much less about the money the subscriptions cost than the utter disregard this company has shown to me and the general public. how dare they not respond immediately to my concerns? After all, their website prominently crows that they will respond to any customer service issue in a few hours. I absolutely demand an explanation of where my funds went or a full refund of these funds. I shall not be doing any business with this company any more, and would recommend that others follow my lead. What an utter disgrace!

J
J
John Spaeth
,
Dec 09, 2006 6:22 pm EST

I was charged 4 times on one credit card and once on another for one order. No magazines. I was charged for another order and no product received one another order so far i am out 156.00

K
K
Kim Scott
,
Dec 02, 2006 2:34 am EST

Hi,

My name is Kim Scott and I am the customer service manager at MagsForLess. I am posting on this forum to let you know that I apologize for any issues you previously experienced with MagsForLess. I have a new dedicated team in place and I am going to work their butt until every single customer is pleased with their magazine subscription experience.

MagsForLess goal is to revolutionize the magazine subscriptions industry by offering an unparalleled customer experience.

Please feel free to contact me directly at kim@magsforless.com and let me know how I can help.

Best Regards,
Kim Scott, MagsForLess

A
A
Another Frustrated subscriber
,
Nov 29, 2006 9:54 pm EST

Even I applied for a 12 month subscription of Readers digest which was announced in http://deals2buy.com. I thought any deals mentioned at deals2buy would be genuine and the payment option also had google checkout. But I was surprised when I never got my magazine even after 2 months and couple of complains through emails and phone calls. 4 out of the 5 times that I called them, it automatically went to their voice mail. The other time I left a message and never got a call back. I even send a mail to google and am yet to get any response from them.

DO NOT SUBSCRIBE ANYTHING FROM THIS SITE !