Magnolia Hotel / refund

1 Omaha, United States

Beware when booking at this hotel on a pre-paid reservation. I missed the cut-off day by 1 day to cancel with a refund not due to my negligence but due to finding out my daughter s to have surgery and I won't be able to make the trip. Not only did they not try to accommodate refunding a week reservation during the College World Series where they in all likelihood will be sold out the week as they are already for one night, they had no empathy for my situation and made no accommodation at all. If this is how they treat people before they even arrive at their hotel I can not even imagine the service during the stay.

May 20, 2015

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