Magnavox 50& Plasma TV / No video or audio on Plasma HDTV
I bought my Magnavox 50" plasma in December of 2006. In November of 2008 I noticed increasingly longer delays in the video coming on after turning on the power and then the audio began to delay coming on. After a few weeks of this problem the audio and video then stopped coming on at all. However, there was power going to the unit because the green power light was working. I noticed over 50 other consumers on this website had the same problem. WITH THE HELP OF OTHERS ON THIS WEBSITE, I HAVE FIXED THE PROBLEM FOR $4.24. YES, FOR LESS THAN $5.00 I HAVE A WORKING HDTV AGAIN, BUT WITH NO THANKS TO PHILIPS - MAGNAVOX. THEY WERE USELESS.
HERE IS THE FIX:
1. Unplug your power supply cord.
2. Remove back panel on your HD.
3. Look for capacitors that have a bubbled or slightly raised and rounded top. This indicates the capacitors have overheated or leaked and need replaced. The normal look is a flat surface with no raised feature at all. (I had two bad capacitors that were side-by-side and identical: 3300uf 10v. Also, they should be located on the power supply board. My power supply board was in the middle of my 50" plasma.)
4. Go to an electronics store or Radio Shack and see if they carry your capacitor type and size and replace them yourself if you are comfortable with removing the capacitors and soldering new ones to the power supply board. The capacitors will cost you $2.00 each or less.
5. I was not comfortable replacing the capacitors myself so I removed the power supply board by removing the screws and unplugging several wire connections. This was not difficult at all. I then brought the power supply board to a local electronics shop that did repairs on HDTVs and simply asked them to solder the two new capacitors onto the power supply board. They did it for FREE while I waited and it only took about 10 minutes.
6. I replaced the power supply board and back panel of TV and it worked!!!
Some people on this sight suggested replacing the capacitors with some that have higher temperature ratings. Based on that advice, I wanted to replace my two that were bad (3300uf 10v) with two rated at 4700uf 35v, but my electronics guy suggested against it. Instead, I replaced mine with 3300uf 16v, with the only difference from the original parts being the higher voltage (16v instead of 10v). I figure if the problem occurs again, I now know I can get it fixed for less than $5.00. Philips - Magnavox should be ashamed for such poor customer service and not telling people about this simple fix. When I called their customer service support number I was simply directed to a repair place -- two hours away!!!
Feel free to email me for any questions or follow-up on this easy fix for your expensive investment. DON'T THROW OUT YOUR TVs OR PAY FOR AN EXPENSIVE REPAIR IF YOU HAVE HAD THIS SAME PROBLEM I HAVE DESCRIBED HERE AND SO MANY OTHERS HAVE DESCRIBED.