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MagicJack / worse then poor customer service

1 United States Review updated:

Please wait for a site operator to respond.
You are now chatting with 'Lloyd'
Lloyd: Hello, how may I help you?
roseroberta: I hear that you have advertisement from using your service...where do the advertisements appear
Lloyd: Hello, Rose.
roseroberta: my name is not rose it is roseroberta
Lloyd: Oh, I see.
Lloyd: I'm sorry, Madam Roseroberta.
Lloyd: Please go to this link
roseroberta: it is not madam roseroberta...no one uses madam in north america a madam is a owner of a whore house
roseroberta: they do say Mam
roseroberta: I have already been at your home page...why did you make me go here.
Lloyd: Again, I'm sorry Mam Roseroberta.
roseroberta: you don't say mam roseroberta...you use the word mam when you are not saying a person's name...what country are you in and don't tell me Fla I won't believe it
roseroberta: Now are you going to tell me where the advertisements show up
Lloyd: Yes, I'm here West Palm Beach, FL
roseroberta: I don't believe it...or else they are shipping people from other countries to work there and getting them visa, because know one knows English well...please answer my question
roseroberta: how do the avertisements show up once you have the magic jack plugged in
roseroberta: hello
Lloyd: It's included on the magicJack program.
roseroberta: proving that you don't really speak English
roseroberta: I asked you where you see the ads I know that it is part of the program...but where do you see them...is on on the jack or what
roseroberta: see as in to observe or witness or view...
Lloyd: Yes, you can see it on the website.
Lloyd: www.magicjack.com
roseroberta: what if i am not on your website...hellow
roseroberta: you just sent me the same dumb link a second time that has nothing to do with my question
roseroberta: If I am browsing the Internet or responding or viewing email are there advertisements that are coming up...when do I see the advertisements and where...
Lloyd: You can also check to our reseller, like Radio Shack and Best Buy.
roseroberta: do you see how long it is taking to answer a question
roseroberta: what...does that have to do with anything...check what...I would buy it online
Lloyd: Okay.
Lloyd: You can place your order online www.magicjack.com or call [protected]
roseroberta: I don't need to check with them I need you to answer my question so I know whether or not to order...please get your supervisor on the line you do not know what you are talking about 3rd time same link with no meaning
roseroberta: YOUR SUPERVISOR PLEASE YOUR SUPERVISOR PLEASE YOUR SUPERVISOR PLEASE...DOES THAT FEEL GOOD
roseroberta: HELLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLOOOOOOOOOOOOOOOOWWW
roseroberta: HELLLLLLOOOOOOOOOOOOOOOOOOW
roseroberta: UR SUPERVISOR PLEASE YOUR SUPERVISOR PLEASE YOUR SUPERVISOR PLEASE...hELLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWHELLOOOOOOOOOOOOOOOOSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
roseroberta: S
roseroberta: SUPERVISOR YOUR SUPERVISOR
Please wait while I transfer the chat to the best suited site operator.
You are not currently in a chat session.
You are now chatting with 'Jordan'
Jordan: Hello, how may I help you?
roseroberta: i HAVE BEEN ASKING A SIMPLE QUESTION FOR TWENTY MINUTES NOW...WHERE DO YOU SEE AS IN OBSERVE THE ADVERTISEMENTS THAT ARE PART OF THE SOFTWARE WHEN i AM BROWSING ONLINE YOU KNOW SEE WHAT YOU DO WITH YOUR EYES...WHERE ARE THE ADVERTISEMENTS WHILE i AM BROWSING OR USING EMAIL
roseroberta: HOW MANY PEOPLE DID THEY IMMIGRATE TO FLA TO DO THIS WORK????????????????????????????????????????????????????????????????????
Jordan: You can just see the advertisement on the dial pad Roseroberta.
roseroberta: WHAT DIAL PAD...i AM PLUGGING IN MY PHONE TO THE MAGIC JACK WHAT DIAL PAD???????????????
roseroberta: HELLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLOOOOOOOOOOOOOOO
Jordan: Plug in the magicJack into the computer's USB port.
roseroberta: i KNOW THAT ALREADY
Jordan: Can you please stop typing the LLLLLLLLLLLLLLLLLLLLLLLLLLLL
Jordan: It messed up the chat window.
roseroberta: THAT'S NOT THE ONLY THING THAT IS MESSED UP HERE
Jordan: Okay, may I know what is it then/
roseroberta: DID YOU FIND THE ANSWER WHAT DIAL PAD
roseroberta: MAY YOU KNOW WHAT WHAT IS...WHAT ARE YOU TALKING ABOUT...
roseroberta: WHERE WERE YOU BORN AND DID THE MAGIC JACK COMPANY FLY YOU TO FLA TO WORK FOR THEM?
Jordan: The dial pad is the phone pad on the screen.
roseroberta: HUH
roseroberta: JORDAN WHERE ARE YOU FROM AND HOW DID YOU GET TO FLA
Jordan: A softphone is a software program for making telephone calls over the Internet using a general purpose computer, rather than using dedicated hardware. Often a softphone is designed to behave like a traditional telephone, sometimes appearing as an image of a phone, with a display panel and buttons with which the user can interact.
roseroberta: HUH...I THOUGHT THAT I USE MY REGULAR TELEPHONE????
roseroberta: WHAT COUNTRY ARE YOU FROM
Jordan: FL.
roseroberta: NO YOU ARE NOT AND NEITHER WAS THE PERSON BEFORE NATIVE ENGLISH SPEAKERS DON'T ANSWER QUESTIONS LIKE YOU DO OR CALL PEOPLE MADAM OR MADAM ROSEROBERTA
Jordan: Yes, you can connect the phone into the magicJack but oyu need the dial pad on the screen, since that is the proof that the magicJack software is running.
roseroberta: YOU KNOW I TAUGHT ENGLISH FOR TEN YEARS SO DON'T BS ME
roseroberta: HUH
roseroberta: WHERE IS THE DIALPAD ON THE SCREEN?
Jordan: It was not me who called you Madam or whatsoever
roseroberta: RIGHTO
roseroberta: BUT i HAVE SPOKEN TO ABOUT TEN OF YOU REPS ALREADY AND NONE OF YOU SPEAK LIKE A NATIVE
roseroberta: hOW MANY PEOPLE DID THE COMPANY BRING TO FLA
roseroberta: ANYWAY WHERE DO YOU SEE THE DIAL PAD AND IS IT ALWAYS THERE EVEN WHEN i AM NOT ON THE PHONE?
roseroberta: IF YOU ARE CALLING IT A DIALPAD DOES IT HAVE NUMBER ON IT TO DIAL WITH MY MOUSE
Jordan: As I have said you can see the dial pad on the computer's screen.
roseroberta: WHERE WHERE WHERE WHERE AS i HAVE ASKED AND IF YOU WERE A NATIVE SPEAKER I WOULD ONLY NEED TO ASK ONCE AND HOW BIG IS THE DIALPAD WHAT PART OF THE SCREEN AND IS IT ALWAYS THERE OR ONLY WHEN i MAKE A CALL AND DOES IT HAVE #S ON IT
roseroberta: HOW MANY TIMES DO YOU WANT ME TO ASK YOU THE SAME QUESTIONS...AGAIN WHERE WERE YOU BORN AND HOW LONG HAVE YOU BEEN IN THE STATES
Jordan: ...
roseroberta: YES I KNOW YOUR NAME IS JORDAN
roseroberta: SUPPOSEDLY ANYWAY
roseroberta: UNBELIEVABLE...
Jordan: I am sorry but we are not allowed to disclose our personal information to our customers.
roseroberta: ANOTHER ROUND OF ASKING THE SAME QUESTIONS OVER AND OVER ...GOOD WELL HOW DOES ONE WRITE TO THE COMPANY OR SPEAK WITH SOMEONE THERE IN FLA
Jordan: You can visit this link for dial pad and another information about the magicJack.
Jordan: http://www.magicjack.com/7/index.asp
roseroberta: HONEY IT IS OBVIOUS YOU ARE NOT A NATIVE SPEAKER BECAUSE YOU CAN NOT ANSWER MY QUESTIONS IN DETAIL...WHAT IS THE NAME OF THE COMPANY AND HOW DO i CONTACT THEM?
Jordan: YMAX Corporation
Jordan: We do have chat support only.
roseroberta: EXCUSE ME YOU JUST SENT ME TO THE HOME PAGE THAT MAKES ABOUT FIVE TIMES THAT I HAVE BEEN SENT THERE...HOW DO YOU RIGHT TO THE COMPANY
Jordan: You can't speak to us through phone.
roseroberta: AND YOU CAN'T SPEAK IN DETAIL THROUGH CHAT
roseroberta: HOW DO I WRITE TO THE COMPANY HOW DO I WRITE TO THE COMPANY HOW DO I WRITE TO THE COMPANY
Jordan: You can type on this chat window any comments you want to write for our administrator and it is my job to forward it all.
roseroberta: NO I WANT TO WRITE A LETTER, AND IF I HAVE PROBLEMS I WANT TO REPORT YOUR COMPANY
roseroberta: I WANT TO WRITE YOUR COMPANY I DO NOT WANT TO GIVE YOU MY COMMENTS TO FORWARD ABOUT THE BAD WAY YOU ALL ANSWER QUESTIONS...i WANT TO WRITE YOUR COMPANY I WANT TO WRITE YOUR COMANY
roseroberta: I WANT THE DETAILS OF MY QUESTIONS ANSWERED AND YOU HAVE NOT BEEN ABLE TO ANSWER THEM...WHERE ON THE SCREEN HOW BIG ON THE SCREEN IS IT THERE ALL THE TIME OR ONLY WHEN I MAKE A CALL IF YOU ARE CALLING IT A DIAL PAD CAN I DIAL FROM IT WITH MY MOUSE...ANSWER THE QUESTIONS
roseroberta: BAH HUMBUG NOBODY IS GOING TO PASS THINGS ON WHEN YOU ARE COMPLAINING ABOUT THEM...
roseroberta: WHAT IS THE COMPANY ADDRESS AND ANSWER MY QUESTIONS
Jordan: There is no other way to do that.
roseroberta: OH REALLY...THAT IS ILLEGAL, SO THAT MEANS THAT YOUR REAL BASE IS NOT IN FLA AND THE PHONE CALLS ARE ONLY TRANSFERRED THROUGH FLA IF YOU ARE AN AMERICAN COMPANY YOU CAN NOT HIDE YOUR LOCATION WHEN A CUSTOMER ASKS FOR IT...IT IS NOT LEGA
roseroberta: LEGA
roseroberta: LEGAL
roseroberta: i HAVE MADE A COPY OF THIS ENTIRE CHAT AND HOW YOU ARE REFUSING TO ANSWER MY QUESTIONS...I AM GOING TO GO ON GOOGLE GROUPS AND POST THIS SO ANSWER MY QUESTIONS
Jordan: I respect your freedom to do so .
roseroberta: OTHERWISE THIS IS THE FIFTH TIME THAT I HAVE BEEN ASKING QUESTIONS TO REPS OF YOUR COMPANY QUESTIONS THAT SHOULD TAKE FIVE MINUTES TO ANSWER AND LEAVING ME ONLINE FOR AN HOUR
roseroberta: NO YOU DON'T RESPECT ME OR MY TIME OR MY FREEDOM FREEDOM IS ALLOWING A CUSTOMER TO WRITE TO THE COMPANY THEY ARE DOING BUSY...FREEDOM IS RESPECTING SOMEONE'S TIME AND CONCERNS...IN FACT THIS IS A DENIAL OF INFORMATION AND ANYTHING BUT FREEDOM IT IS REFUSAL OF FAIR TRADE
Jordan: I respect also your point of view.
roseroberta: NO YOU DO NOT BECAUSE MY VIEW IS THAT YOU SHOULD ANSWER MY QUESTIONS IN DETAIL AND YOU EITHER ARE INCAPABLE OF OUR ARE REFUSING TO...RESPECT WOULD BE NOT WASTING CUSTOMERS TIME
roseroberta: NOW ARE YOU GOING TO ANSWER MY QUESTIONS OR AT LEAST RESPECT ME WITH LETTING ME KNOW THAT YOU ARE NOT CAPABLE OF ANSWERING THEM AND SEE TO IT THAT THEY ARE ANSWERED
Jordan: I am not wasting your time, in fact I did answer all your concerns,
roseroberta: NO YOU DID NOT
roseroberta: AGAIN
roseroberta: i WILL DO A CUT AND PASTE
Jordan: Sure you can. Please feel free to do so.
roseroberta: I WANT THE DETAILS OF MY QUESTIONS ANSWERED AND YOU HAVE NOT BEEN ABLE TO ANSWER THEM...WHERE ON THE SCREEN HOW BIG ON THE SCREEN IS IT THERE ALL THE TIME OR ONLY WHEN I MAKE A CALL IF YOU ARE CALLING IT A DIAL PAD CAN I DIAL FROM IT WITH MY MOUSE...ANSWER THE QUESTIONS
roseroberta: YOU DID NOT ANSWER THESE QUESTIONS AND THEY ARE HERE IN THIS SCRIPT MORE THAN ONCE
roseroberta: THIS IS GETTING PRETTY BORING
roseroberta: REALLY BORING
Jordan: Yes of course you can dial it through clicking it with your mouse, that is the reason why it is called dial pad, but if you are connecting telephone to the magicJack then you can dial the number either through the dial pad or through phone.
Jordan: Yes I agree with you.
roseroberta: AND WHAT ABOUT THE REST OF THE QUESTIONS THAT ARE THERE...
roseroberta: HELLLLOW
roseroberta: ALREADY GOT THE COMPANY ADDRESS
Jordan: If you are going to ask us where exactly on the screen the dial pad is displayed, I guess you can answer that question by your own,
Jordan: That's good then.
Jordan: Especially if you have the magicJack plugged in and you are using it in making and receiving calls.
roseroberta: NO I CAN NOT AND I WANT TO KNOW AHEAD OF TIME AND HOW BIG IT IS AND IF IT IS THERE ALL THE TIME NOT JUST WHEN I AM USING THE PHONE
roseroberta: NOT PLUGGED IN...DON'T HAVE IT YET...I AM TRYING TO DECIDE IF I SHOULD GET ONE AND YOU MY FRIEND ARE NOT CONVINCING ME
roseroberta: NOW DO YOU NOT KNOW THE ANSWER
Jordan: Please open your internet browser then search the image of the magicjack. You can see it there.
roseroberta: I received the product today in the mail. I attempted to set it up, it is supposed to be plug and play. It never worked. There is no contact number, no address, etc. only a chatroom. I attempted several chatroom conversations with two representatives from 6 pm to 9:50 pm PST. They did nothing, ignored my requests for help and said, there's nothing we can do. I kept reiterating that basically too bad. I asked for a manager, I asked for an address, I asked for a corporate number, they refused and disconnected the chat conversation. I researched the company information, they don't exist at the address they indicated, it belongs to a woman. When you call their so called 800 that I found after resarching the web, it rings to a non-existing number that goes to a circuit busy. When you check their domain registration, they do not list a name or contact, they registered as private. When you research online, they were denied in the state of Alaska, showing networth of $1k. I believe they are a scam preying on people and taking their money not providing any kind of service that they claim. I saved a copy of the chatroom conversations with the 'so called technical reps' who for almost four hours, did nothing and basically said, 'Oh well.' See additional information from other states where they claimed their net worth to be a certain amount Want Justice A Town, Kansas U.S.A.
Jordan: You must register the magicJack first the magicJack, the registration form will pop up after few minutes when the magicJack is first plugged in.
roseroberta: WHAT DOES THAT HAVE TO DO WITH ANYTHING I DON'T EVEN HAVE ONE YET I AM TRYING TO FIND OUT HOW MUCH THIS IS GOING TO INTERFERE WEITH MY BROWSING AND IF THAT DIAL PAD THAT YOU ARE REFERRING TO WHICH NO OTHER REP MENTIONED UNTIL YOU NOW WHEN I ASKED ABOUT WHERE THE ADVERTISEMENTS ARE...
roseroberta: AGAIN IS THE DIAL PAD ALWAYS THERE OR ONLY WHEN I PICK UP THE RECEIVER TO MAKE A CALL
Jordan: Yes, it should.
roseroberta: The EULA also forces users to resolve all legal issues with the company through arbitration in Palm Beach, Florida.[2] The Better Business Bureau of Southeast Florida has received hundreds of customer service complaints, primarily related to difficulty returning the product under the 30 day guarantee. The company is currently not rated by the BBB but has received a F rating in the past.[3] According to the Better Business Bureau records, the company has provided refunds in all cases. The inventor has also responded to customer service complaints on the company website as well as a May 2008 interview with Laptop Magazine.[4] MagicJack does not provide an uninstallation method either in the software or in any documentation. Removing software from a windows machine requires editing the registry.[5] Step-by-step instructions have been published by MagicJack users.[6] According to the company's terms of service, a customer satisfaction guarantee is offered for the device and service for the first 30 days only and no warranty exists beyond that period.[7] Area codes where numbers are available is limited.
roseroberta: IT SHOULD WHY WOULD I WANT TO SEE ALL THOSE ADVERTISEMENTS ALL THE TIME...IT SHOULD GO AWAY WHEN I AM NOT CALLING IS WHAT IT SHOULD DO
Jordan: yes, as I have said, visit this site magicjack.com then click on FAQs/Knowledgebase button.
roseroberta: Something to be aware of if you are thinking about buying a MagicJack. I haven't had any problems using it on an Intel-Based Mac. However, I just ordered my fifth one (the other 4 were for friends out of the country) and the company mixed up my shipping address. I have heard rumours that their customer service is bad. Actually, it is horrible. You cannot speak with anyone. Everything is done by live chat. They are not trained to handle anything outside of the manual they read from. They cannot form proper English sentences. They do not go out of their way to make things right for the end user. A few days ago I discovered my order was sent to the wrong address and it has been a nightmare trying to get it fixed. From what I understand, they went from selling a few hundred per day to 8000 per day. Unfortunately, they don't seem equipped to handle the administrative side of the business. There are a lot of complaints with this company, which is owned by http://www.ymaxcorp.com/. You can google "ymax and complaints". Most of the problems are customer service. I suspect they will face a class-action lawsuit in the future to straighten them out. My advice if you order... Make sure everything is correct with all ordering details. If you have a problem be prepared for a long battle getting it resolve. On the other hand, the four previous orders arrived perfectly. From a hardware/software point of view, you have an occasional echo, service interruptions, no Mac technical support (still in beta), etc... But, most of the time, it simply works well. My friends in Europe saved thousands of dollars already so they are happy. The product works, customer service does not. Good Luck! [Complaint comments] Comments [Complaint country] United States [Complaint category] Computers & Accessories Share with others: Digg it! Del.ici.ous Furl Yahoo My Web Was the above complaint useful to you? Comments Sort by: Date | Rate 243 days ago by Herb [send email] 0 Votes My Majicjack does not work and I cannot find any phone numbers to the company !!! Does anyone have majicjacks phone # ? 233 days ago by Claudio Murillo [send email] 0 Votes No customer service, at all. International rates, are no true. Of course, a lot more. Sending more magicjacks, when you don"t order, making unautorized chages, to your credit card. C M 225 days ago by Neschie [send email] 0 Votes Total rip off. They made their infomercial look just like HSN. I thought I was ordering from HSN, a reputable, legitimate shopping service. About one hour after ordering the MagicJack, I learned that a) it will not work on my old computer, and b) I still have to pay for my Verizon phone service (MagicJack implied I would no longer have to pay for telephone service in the TV spot). So I tried, one hour after ordering, to cancel my order. That was 24 hours ago, and I have not been able to get thru to Live Chat. All I get is an endless loop back to FAQs when I click on Live Chat. It says, “Every answer you will get from a Live Person, is available right here at your fingertips, without delay” and there is a list of FAQs. I clicked on Billing/Order Live Chat and Cancel/Live Chat, and the same thing happened. I filed complaints this morning with the New York State Attorney General, the AG of Florida, with my credit card company, and with my reps in Washington, D.C. You should do the same. Just Google attorney general for your state, get the address and write a letter. You don't have to fill out the form. Do the same to get the names and addresses of your reps in Washington. I have foound two addresses for Ymax/MagicJack:
Jordan: Okay
roseroberta: SO YOU DON'T KNOW THE ANSWER...LISTEN YOU GO TO YOUR KNOWLEDGE BASE AND YOU SEND ME THE LINK TO THE EXACT PLACE WHERE THE QUESTION IS ANSWERED
Jordan: http://www.magicjack.com/7/faq/
Jordan: Click on that lin.
Jordan: link*
roseroberta: listen ...that is not a link to where my question is...if you speak english so good find the answer to my question and send me the link to the answer of my question
Jordan: I did send it to you.
Jordan: You are already insulting my capacity Roseroberta. Do you like to finish this chat session?
roseroberta: YMAX PO BOX 6785 West Palm Beach, FL 33405 Magic jack office is [protected] Customer Service: [protected] 11am to 8pm est
roseroberta: INSULTING YOUR CAPACITY...WHAT DOES THAT MEAN...YOU ARE INSULTING YOURSELF...BECAUSE YOU DON'T KNOW THE WORDS I DON'T KNOW OR CAN NOT ADMIT THAT YOU DON'T UNDERSTAND SOMETHING
Jordan: : )
Jordan: lol
roseroberta: NOW CAN YOU OR CAN YOU NOT GIVE ME AN EXACT LINK TO WHERE MY EXACT QUESTION IS BECAUSE I HAVE NOT FOUND IT
Jordan: I would like to say thank you for those comments.
Jordan: Both of them can help me to better a person.
roseroberta: CT Corporation System, 1200 South Pine Island Road, Plantation, FL 33324 and Ymax Holdings Corporation, 5700 Georgia Avenue, West Palm Beach, FL 33405.
roseroberta: I DON'T THINK THAT THAT ORGANIZATION WANTS YOU TO BE A BETTER PERSON...I THINK YOU NEED A NEW JOB
Jordan: May I know if you are a teacher? Since you said, you taught English Language.
roseroberta: I WAS...I WORK AT A COLLEGE IN ADMISSIONS AND I AM A WRITER
roseroberta: AS YOU CAN SEE I KNOW HOW TO DO RESEARCH ON LINE
roseroberta: I ALSO WORKED IN WEB DEVELOPMENT
roseroberta: IF I WERE YOU I WOULD FIND A NEW JOB
Jordan: I am happy with my job, so far it's you who have a problem with me. My previous customers were all happy chatting with me.
roseroberta: REALLY I SUPPOSE YOU DID NOT READ THE ONLINE POSTS
Jordan: Really?
roseroberta: REALLY I SENT YOU A WHOLE BUNCH...
Jordan: I WAS...I WORK AT A COLLEGE IN ADMISSIONS AND I AM A WRITER, , , ( is it work or worked AT A COLLEGE IN ADMISSIONS)
roseroberta: NOT ABOUT THAT LINK TO THE ANSWER OF MY QUESTION CAN YOU PROVIDE THAT
roseroberta: WORK
Jordan: Why are you using was then?
Jordan: was then worked?
roseroberta: HUH WHAT ARE YOU TALKING ABOUT...MAN, IF I MADE A TYPO I MADE A TYPO I TYPE VERY FAST AND I HAVE NOW ASKED YOU THE SAME THING ABOUT FIVE TIMES OVER...READ THE STUFF I SENT YOU
roseroberta: GO ONLINE AND LOOK FOR YOURSELF...PROBABLY FOR WHERE YOU ARE AND YOUR ENGLISH LEVEL YOU GET PAID WELL...
roseroberta: SO YOU LIKE YOUR JOB
roseroberta: IF YOU CAN NOT GIVE ME AN EXACT LINK TO ANSWER MY QUESTION THEN THIS IS A BIT CHILDISH
Jordan: absolutely
roseroberta: JUST FREAKIN SAY YOU DON'T KNOW THE ANSWER FOR GOD'S SAKE
Jordan: I am giving you all Roseroberta, if you are a good researcher online, then you can do it.
roseroberta: NO IT WAS NOT THERE. I CAN NOT DO IT BECAUSE IT IS NOT THERE AND YOU DON'T NEED TO BE A WISE BUY WITH ME...YOU WASTED MY TIME OVER AND OVER WITH NOT ANSWERING MY QUESTIONS EXACTLY AND I DO NOT WANT TO BUY A PRODUCT WITHOUT KNOWING WHAT i AM GETTING INTO
roseroberta: I ASKED FOR THE VERY REASON THAT THERE ARE ENOUGH ADDS THAT ONE SEES ONLINE ALREADY I DON'T NEED TO BE WATCHING ADS ALL THE TIME WHILE I AM DOING RESEARCH ONLINE. I HAVE NO IDEA HOW BIG THIS DIAL PAD IS AND YOU DON'T SEEM TO KNOW IF IT IS ON ALL THE TIME OR ONLY WHEN YOU ARE MAKING A CALL EITHER
roseroberta: CT Corporation System, 1200 South Pine Island Road, Plantation, FL 33324 and Ymax Holdings Corporation, 5700 Georgia Avenue, West Palm Beach, FL 33405.
Jordan: All the information about the magicJack on internet, all you have to do is search for it.
roseroberta: YOU ARE CUSTOMER SERVICE AND YOU ARE SUPPOSED TO BE ANSWERING YOUR CUSTOMERS QUESTIONS
Jordan: http://www.google.com.ph/search?hl=tl&q=magicjack&btnG=Hanapin+sa+Google&meta=&aq=f&oq=
roseroberta: I AM POSTING THIS CONVERSATION ONLINE...HAVE A NICE LIFE
Jordan: Click on that link.
roseroberta: THAT LINK DOES NOT ANSWER MY SPECIFIC QUESTION HOW STUPID
Jordan: Thank you. I may be become a popular then.

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Comments

  • Cr
      5th of May, 2009
    0 Votes

    Roseroberta was rude to everyone she spoke with and unwilling to listen! I have a couple of friends who have this service. They are very happy with the quality of the phone, and the simple instructions plainly laided out for use. I understand her frustration but she could of asked the question differently and in a polite manner. If she did not have the phone how did she expect to be able to see these servicrs provided? Thumbs up to Jordan for remaining a true gentleman! It seemed she was trying to pick a fight from the beginning, by taking everything personal and wasted a lot of her own time and there's by doing so, Lloyd was trying to be respectful and she did not appreciated it and came off as prejudice from the very start of the conversation. I too hate pushing buttons and want someone who can haswer my questions, would like to have an address and phone number to reach, however these things can be asked in a polite way! When you smile and are kind to others you would be shocked at how things turn out to be a win-win situation!

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