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Magharaby (Ck Dealer In Egypt) / CK copper colour eye glasses, side arms colours vanshied

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Contact information:
Maghrabay optical -cairo
i had bought the eye glasses half frame copper colour and it's still in the warrantte period, i send it back to the dealer to change the side arms ( no plastic only one piece of metal) as it's colour disappeared .
Firstly they refer it the Technical section and they advised this is normal to happen, This answer is not accepted from my side as I'm a permenant customer to Magharaby's egypt and especially to Calvin Klien.
kindly need ur prompet interfence to solve this problem.

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