Magazine Union Readers Club / Magazines Subscription
The Magazine Union Readers Club contacted me Dec. 11, 2008, and I placed my order to renew a subscription to US Weekly, and order another new magazine called Body & Soul. 104 Issues for 2 years, for US Weekly and 20 Issues for 2 years for Body & Soul. I paid for all of these issues with a Visa Credit Card due date was 12/22/08. I received a sheet stating, please allow 8-12 weeks processing time for your order to be processed. along, with please dont hesitate to contact us if you have any questions. Beginning in January, 2009, I began calling to see where my magazines where, when they were coming, etc. Each time I spoke with a nice lady and she would say, yes, it is being processed, and you will be receiving your order any time. I called every month, and again would get the same answer, along with a statement that "there must have been a problem, or delay', and we are working on it. By April, when I called, the lady stated that I would get one/half refund of my $179.80 for all my trouble and it would show up on my credit card. (in 4-6 weeks). that never happened. so each month I keep calling with no results. I have also contacted each magazine, and they never received my orders. Today I called, and I only received an answering machine message this time. I left my name and phone number. so, I am turning to you, to see if you can help. I am out money for the order, and naturally the subscriptions to 2 magazines.
Thanks in advance