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Magazine Rewards Plus
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2.4 57 Reviews

Magazine Rewards Plus Complaints Summary

19 Resolved
38 Unresolved
Our verdict: Engaging with Magazine Rewards Plus, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Magazine Rewards Plus reviews & complaints 57

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Newest Magazine Rewards Plus reviews & complaints

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6:02 pm EST

Magazine Rewards Plus magazines

I ordered a CarCane and in the process, talked to an employee there who said I could receive a magazine to review. I wasn't given a choice of a magazine, but Martha Stewards was suggested. I said okay not realizing what I was getting into. I have called them several times and was able to get out of some promotion in time, but started getting magazines that I never ordered or that anyone else I know would be interested in. I did talk to someone finally who said I couldn't get out to that, and that the magazines were free even though my credit card I used to order the CarCane was being billed $14.95 and $19.95 for the magazines. I want the magazines to stop coming and my credit card to stop being billed. In fact, I would really like to be reimbursed for what I've been charged. I was assured that the magazines didn't have my credit card number, but doubt that is true. I'm concerned that I'll be billed for the unwanted magazines for life. I guess the Better Business Bureau is my next call.

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12:41 pm EST
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Magazine Rewards Plus magazine subscriptions

Cancel the magazine subscription order Here's my customer ID # [protected]. The number provided [protected] gives several different special offers and promotions and never gives you the option to speak to a representative. This is not a good business practice. I want this cancellation to take place ASAP .Do not with draw any more funds from my banking account. Send me a written statement in the mail stating my account has been canceled. I will be following with my bank and the Better Business Bureau with this matter. January 2, 2016. Thank you

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7:57 am EST

Magazine Rewards Plus magazine cancellations

This is Gregory J. Cook, and I'm writing to complain about the Magazine Rewards Center. On December 22, 2015, I'd emailed them in order to canceled my subscription. But when I heard back from them, they will not cancel it. Do they, or are they not whiling to cancel any subscription? The magazines that I've gotten from them is Entertainment Weekly, Southern Living, and Sports Illustrated. I don't know why they can't cancel them.

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2:14 pm EST

Magazine Rewards Plus unethical behavior

This must have occurred October 20, 2015 because that is what this company told me. I was charged $19.95 on November 26. I was talking with another company that I thought was legitimate (Holsted Jewelry) and accepted their offer which turned out not what I expected. They in turn offered me magazines they said were free and I said okay. Not knowing I would be charged for the magazines that I never did receive. I never received anything; magazines, gift card, or anything of value from Magazine Rewards Plus. When I called them to dispute the matter they said that I had accepted the offer and too bad they were keeping my money. They are a scam! I never received magazines or the gift card they said I was entitled too for taking my money. You had to redeem the gift card within 30 days that I didn't even know about. Fraudulent company. SCAM SCAM SCAM!

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10:18 am EDT

Magazine Rewards Plus charged but never received gift card promised

This company charged me initial $1.95. Promised me a gift card of which I never got. The nasty woman said I was sent a letter to access gift form on internet. I told her I did not receive letter and I wanted my $19.95 back that I was charged. She said no refunds because they sent me a letter. I again said I did not receive it and told her to cancel the membership. These people are scammers. The letter can after I cancelled. How can I get my money back?

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Anita McRae
, US
Sep 11, 2015 9:44 pm EDT
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Dispute with your bank as I plan to do. I bought a shark vacuum for my mom and was introduced to some rewards program, which I declined and a few months later they took $19.95 from my account. I had planned to buy another shark, but they have lost my business because of they're third party sales CRAP that you clearly say no to and they do it anyway, hoping you're too stupid to notice the charge. SHARK PRODUCTS, YOU WILL NEVER GET MY BUSINESS AGAIN IF YOU HAVE TO DEAL WITH THIRD-PARTY SALES WHO TAKE MY INFORMATION FOR THE VACUUM AND THEN USE IT ERRONEOUSLY FOR THEMSELVES.

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4:36 pm EST
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Magazine Rewards Plus how to stop them from overcharging you

Hey guys. So I fell for the old "free gift card" with trial of our services for $1.95 fee. Immediately after I got off the phone I went to the internet to search for their reviews and saw nothing but bad things. So I called my bank and told them what was going on. They said the best way to stop them from charging me multiple times without my consent was to cancel my card and get a new one. They can't charge a card that no longer exists. Hope this helps anyone that is having trouble with this company.

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4:15 pm EDT
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Magazine Rewards Plus no refunds

These people are thieves. I enrolled for their magazine rewards program and they were supposed to have a bonus gift card. So I received this post card in the mail that they ask you to initial and send back. I went online to try and redeem my gift card but what they don't tell you is that it expires in 30 days of enrolling, but you don't get the card until 2-3 weeks after enrolling. So I had a few days to do it, which I didn't know because its written on the post card (barely) which I just received. Then I call to cancel and request a refund, but they don't do refunds they say. WOW. I just paid 20$ for NOTHING because it takes 2 months to receive any magazines. You can tell they get calls about this a lot because they kept telling me to read the 2nd to last sentence which is very misleading. No help, nothing. I hate companies like this that get your money then act like they're not accountable for anything. I ONLY ENROLLED TO GET THE GIFT CARD AND THEY KNOW THIS THATS WHY ITS IMPOSSIBLE TO REDEAM. THEN THEY SAY IT TAKES 12 WEEKS TO GET THAT ANYWAY SO YOU WILL PAY FOR THE GIFT CARD BEFORE YOU RECEIVE ANY MAGAZINE OR GIFT CARD.

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3:44 pm EDT
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Magazine Rewards Plus no way to be able to cancel my membership

I wanted to cancel my membership in Magazine Rewards within the trial period. Called several times at different times of the day, but always get message that the number is temporarily out of service, Please cancel Customer number [protected] I want to cancel all the magazines and the membership.
I will contact the Better Business Bureau
Maria Kellner

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theresa oceguera
, US
Dec 31, 2015 2:25 pm EST
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I can not get ahold of anyone to cancel my subscriptions, [protected], [protected], [protected], [protected], [protected], they already took money off my credit card, would like them to cancel my subscriptions and refund my credit card.next step bbb.

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theresa oceguera
, US
Dec 27, 2015 8:56 pm EST
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I want to stop my subscriptions, they didn't let me know they were up and charged my credit card, I live on ssi, I can not afford these magazine. I would like them to credit my credit card back and stop sending me the magazines.

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2:24 am EDT
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Magazine Rewards Plus steal your money

I purchased Clothes from Avenue and the cashier said that I raised enough points to receive three different magazines for three months. She showed me the phone number on my receipt to cancel at anytime well when I called it was just a voice system. I tried every option to cancel my subscription
but the system was programmed to "not understand" what my commands were. They used my debit card number information that I used to buy the clothes and charged me $54.03 for these three magazines. They used trickery to steal my money.

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Update by Franzes
Apr 11, 2014 2:11 am EDT

They already were sued for allegedly using deceptive techniques for obtaining subscriptions and causing monetary losses to their customers. The Executive Vice President of Sales & Partnership Marketing is Mr. Sebastien Bilodeau. Their web address is www.synapsegroupinc.com, Phone # [protected]

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12:13 pm EDT
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Magazine Rewards Plus frp member

I did not join. Any frp member,! I did n't give permission for anybody to take money out of my bank! Please put back my money I you had no right to take it out, if I didn't join! Please refund my money back. You need to tell the sales person to slow down when she talks. She made a mistake and she s the one who signed me up without my permission. Please refund my money! My id # [protected], my cancellation # 73338, # [protected]. My order date was 12-22-2013.

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12:20 pm EDT
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Magazine Rewards Plus - fraud

Wow! Someone needs to stop this scam! I ordered a product called clear tv from a tv commercial (Not qvc; shop nbc or anything like that). When I called to order - there wasn't any person, just automative ordering. After the order for clear tv was placed, the next thing they asked is if I wanted a three free month trial of great magazines like martha...

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2:19 pm EDT
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Magazine Rewards Plus Steal money, bad service

This is a scam! Do not fall in it! I saw this advertising on travelocity, they were offering $25 cash back and $25 gift card for amazon. I called, was persuaded by the representative to register, after I gave my credit card number I did not have a good feeling about it, the rep could not give me a straight answer, all she could say was "you will receive a notice in 14 days at that point you can cancel or continue subscription" and she kept repeating that with every question I asked. When I asked her I wanted to cancel, she said she could not do it at that point, she said to call a [protected]. I called the number and when I entered the phone# I called from as asked by the voice operator, the called went dead. I tried 3x with no luck.
I called my credit card company, explain the situation. My credit card company called magazine rewards with me on the line, we spoke with a representative (Amisha) who advised I had to wait from 5-6 business days for the system to have my information, they did not have it so soon (?).
Four weeks went by, I never received the notice in the mail but my credit card was charged the $19.95 (And would continue charging every month). My credit card company called magazine rewards again. We spoke with another rep (Cary) and explained we had spoken to amisha in the past, cary said there was no one by the name of amisha. I was able to cancel the subscription but they still kept the 1st payment of $19.95 because as cary said there was no record of my previous call.
My credit card company gave me credit since I had opened a dispute claim with them from the beginning. The 2 representatives from magazine rewards were rude and sounded like they did not want to deal with me. Cary hung up the phone in the middle of the conversation.
Once you subscribe, they say you will receive a notice by mail in 14 days, at that point you decide if you want to keep the subscription. If the magazines are received in 4-6 weeks, how can you tell if you like the magazines when you have not received them at the time you have to make your decision? This whole deal is a rip off. I am very lucky to have capital one as my credit card company, they were excellent in resolving this issue.
And by the way, there was never a mention of the $25 cash back or the $25 gift card for amazon. Beware, stay away from magazine rewards.

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6:57 pm EDT
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Magazine Rewards Plus redbook magazine

They have fraudulently billed my credit card for a subscription that I did not place. As I explained to the person on the phone at [protected], I have no used for Redbook Magazine, as my children are all grown and I already receive the magazines that I want and read. The charge of $19.95 is fraud and they gave me a bogus web site to email my request too! In repeatedly trying the bogus website I found this website, in-which to submit my complaint.

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Madeline Keyworth
, US
Jan 04, 2020 9:42 pm EST

subscriber ID#[protected]
i would like to cancell my subscription
Thank You,
Madeline Keyworth

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dan oberhausen
, US
Nov 23, 2019 9:46 pm EST

dano4344@msn.com or [protected] this is my 2nd complaint...no response to my first

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ZFinman
, US
Jun 01, 2019 11:51 pm EDT
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I did not ask for any magazines from you and want the 19.95 charge to my discover card enacted now... I did not order these magazines I have been getting.. I have no use for them and want them stopped now...
Zona inman

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A. Mcgee
Cheyenne, US
Nov 23, 2014 3:05 pm EST

I am now blind and cannot read your magazirs. Please stop all issues and do not take money from my accotunt and duiscontinue your service. Paula A. McGee
2113 Thomes Ave. 808
Cheyenne WY 82001

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10:18 am EST
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Magazine Rewards Plus walmart rewards card

I was given this e-mail address to tell you my problem
I purchased this rewards thinking I was getting a package in the mail to tell me how to get my $50.00 walmart card..which I understand my time is over...I have been paying for this rewards club since August with no walmart card...I would appreciate it very much if you would please send it to me..I bought the Food Lovers diet and this magazine rewards also I would like to keep this, but with out my walmart card I do not see why I should.. thanks for your time...
Arla Jean Butts
836 Aberdeen Street
Akron, Ohio 44310 e-mail [protected]@yahoo.com

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JenAnne330
, US
Sep 12, 2016 7:54 am EDT

I signed up for this and received the packet in the mail to order the magazines I wanted, it also came with a form to get my free Walmart Gift Card but since I did this when I was moving into my new apartment I have since misplaced the packet of papers. And I only have the tiny little flyer that I used to contact them in the first place to sign up. Help! I can't figure this out and want to make sure that they don't bill me for I get my Free issues. Or am able to sign up for the gift card.
Frustrated..

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cherie mays
, US
Feb 04, 2016 3:39 pm EST

I have had same problem they took my first payment and promised me my free magazines and a $50.00 Walmart card. I was able to discontinue service but I never recieved magazines or rewards card. But they received payment. I am sure this program is a scam. A TOTAL SCAM!

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L.McMahon
Fontana, US
Dec 07, 2012 3:24 pm EST

I too was promised a gift card, only mine was for $250.00.I never received it or my
package that I was promlsed.What happened to you was the exact same thing that happened to me. What can we do about this? We deserve to get our gift cards.

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9:46 pm EDT
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Magazine Rewards Plus fraud

I called into file a claim with my furniture warrarty company and was transferred to Magazine Reward Center for a "promotional offer" and gift card from Walmart. I know if something sounds to good to be true it is and I actually thought about signing up for it... I guess they caught me in a moment of weakness. They offered me a 30-day trial of their service (catch #1 you don't even get a magazine within 30 days, so the caches of you really canceling within the first 30-days are rare). The service was 3 magazine subscriptions, coupon offers and a $50 gift card to Walmart - you see as he explained publishers want people back to magazines because they have lost so many due to the internet. The cost is 4 payments of $74.95 and the first charge will be made at day 30. He kept saying over and over that I should try the offer and take advantage of the gift card and then cancel before the trial is over.

I asked him how the process worked and he said that I would get a welcome packet, then I needed to send that in, then I would get the gift card, then the magazines. Hummmm... sounds like the process would take a longer than 30 days. I started to give him my credit card while I was doing a search for the company online and found many other people who had been conned at retail stores into signing up for a Free trial and then were charged large sums of money for magazine subscriptions they never received and then were not able to cancel.

I decided not to go through with the transaction and did not give him the rest of my information. I called my credit card company and warned them that I did not approve any charges coming through and they noted my account and told me if my account was charged to call back and dispute the charges.

Please watch out for this company - do not sign-up for their program.

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8:55 pm EST
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Magazine Rewards Plus charged, never revieved, can't contact

Hastled into signing up for 3 "free month subscription" which never arrived. Then, my credit card was charged for the magazines which I never recieved. I have called multiple times and cannot speak to a representative, only their automated system which offers no help. Submitted a request to be contacted by a representative online but recieved a message saying it will take 5 days to be contacted. I was not presented with any information that I would be charged after the free trial. They got my credit card information from a department store where I had purchased items and this "free trial" was added to my purchase. I thought othing of it at the time since I was not given any information regarding future billing and was charged nothing for the magazines when I purchased my items at the store. This company is taking advantage of customers and makes it impossible to contact them to remedy the situation. SHAME ON MAGAZINES REWARD CENTER AND SHAME ON ALL THE STORE WHO ARE PROMOTING THEIR DECEPTIVE AND UNETHICAL BUSINESS.

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Heather Wagner
Somerville, US
Apr 29, 2014 2:08 pm EDT

I am emailing you because i have forgot my username I need your help and fast so
I can try what your offering before my 30 days are up. my emai is hhollywood75.hw75@
gmail.com My name is Heather.

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elizabeth hisholm
Kalamazoo, US
Dec 17, 2013 5:11 pm EST
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I was talked into this promotion that I would get a $50 gift card and you could cancel the magazine order trial period and still get the gift card I was not happy so I canceled but I never got the $$50 dollar gift card they were very rude on the phone I am very upset as I am handicapped and live on a fixed income I was counting on this for Christmas gifts also I am 72 years old and can't get around very well I am really upset

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JAKE THE MAN
FT LAUDERDALE, US
Dec 27, 2013 1:16 pm EST

I AM A LOCAL RABBI HERE IN TOWN...E-CIGS SOLD MY INFO TO THIS MAG COMPANY...THEY TOOK 2 MONTHS OUT OF MY ACCOUNT BEFORE I CAUGHT IT...SCAM THEY TOOK MY MONEY AND THEN SENT ESQUIRE MAG TO MY RESIDENCE WHERE I LIVE AT THE TEMPLE...BOY DID THAT LOOK NICE A 1/2 PORN MAG TO THE TEMPLE UNDER MY NAME
BEING THE NICE ATTORNEY I PLACED $ 1, 905.05 ON THEIR CREDIT REPORT...GOOD LUCK GETTING THAT OFF...IF I DONOT RECIEVE A REFUND ON THIS NEXT CALL...IT WILL BE $ 19, 909.09 ON THEIR CREDIT REPORT ...I THINK THAT WILL GET THEIR ATTENTION...DON;T YOU THINK...THIS IS HOW YOU DO SCAMMERS...HAVE A NICE DAY !
SCAMMED
RABBI

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Mildred May
Hickory, US
Aug 28, 2013 9:39 am EDT

I bought some jewelry over the phone in response to a card in the mail, and after placing the order, the rep went on and on about a Walmart gift card of $50.00 for trying a few magazines, no obligation. She apparently gave my credit card number to an affiliate club membership . I just read a card I recvd from your co. stating that $19.95 would be taken out of my cr card acct. monthly beginning Aug 26, 2013, which was 2 days ago. I am not interested in any club acct and you must put that money back into my credit card acct asap. I hope I am directing this complaint to the right dept because I don't need a hassle about this. I didn't hear any such info by phone that this was going to occur, and I would not have agreed to this membership. Please take care of this immediately, as I will be in contact with my cr card co.to dispute the billing and get them to engage you to refund my money...it's not worth the hassle just to get a $50.00 Walmart gift card.

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Linda f Smith
Calhoun, US
Feb 04, 2013 7:55 pm EST

I am Linda Smith and I am very displeased how I got pulled into this among other things I got roped into. I am disputing my bill on my credit card. I am not paying the 14.95 that you billed me with, to my understanding I had 30 days to cancel and I canceled within a week. I will not pay this, so go ahead and take it off my card...Linda Smith, Calhoun, Ga

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CHILDOFALMIGHTY GOD
Riverdale, US
Apr 30, 2011 7:48 pm EDT

my name is Ansylem Bartholomew of Maryland and i signed up for BETA PROSTATE IN FEBRUARY OF 2011, HOWEVER IT SEEMED AS IF THE TELLY-MARKETER WAS MORE INTERESTED IN HAVING ME TAKE THE (LYING FREE MAGAZINE TRIAL ) AND I CAN SEE WHY NOW. I CLEARLY REMEMBER TELLING THE LYING MONEY HUNGER MAN ON THE PHONE I DON'T WANT ANY MAGAZINES, AND HE KEPT GOING ON UNTIL HE CAME UP WITH THE OFFER..."HEY, WE CAN GIVE YOU A $25.00 WALMART GIFT CARD AND LET ME REMEMBER YOU THIS IS A FREE TRIAL YOU HAVE NOTHING TO PAY. DAMN BLASTED LIER. I AM ATTEMPTING TO LOG ON THE WEBSITE WWW.CUSTOMERSERVICE@MAGAZINEREWARDS.COM AND THIS IS THE SITE IS WAS SENT TOO. THEY CAN'T EVEN STEAL YOU MONEY MINES($14.95 OM 04/19/2011 AND JUST TO REMIND YOU THAT'S also GOD'S ALMIGHTY MONEY THAT YOU STOLE YOU HAVE A LOT MORE TO LOSS. GIVE ME BACK MY MONEY

AND YOU ARE RIGHT Hassled into signing up for 3 "free month subscription" which never arrived. Then, my credit card was charged for the magazines which I never recieved. I have called multiple times and cannot speak to a representative, only their automated system which offers no help. Submitted a request to be contacted by a representative online but recieved a message saying it will take 5 days to be contacted. I was not presented with any information that I would be charged after the free trial. They got my credit card information from a department store where I had purchased items and this "free trial" was added to my purchase. I thought othing of it at the time since I was not given any information regarding future billing and was charged nothing for the magazines when I purchased my items at the store. This company is taking advantage of customers and makes it impossible to contact them to remedy the situation. SHAME ON MAGAZINES REWARD CENTER AND SHAME ON ALL THE STORE WHO ARE PROMOTING THEIR DECEPTIVE AND UNETHICAL BUSINESS

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10:30 am EDT
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Magazine Rewards Plus - cancel my order

They are charging me more then what a yrs subscription would cost if i was to order it throw the publisher themself. 72 dollars TIMES 4 quarterly installments is $288.00, for 4 magazines I'm not going to even read. And then you want to cancel the order, and get a refund, you have to write them a snail mail letter, when they have a web address. What...

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