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Magazine City / Never received order & extremely poor customer service

1 Charlottesville, VA, United States
Contact information:
Phone: 1-800-787-1414

This company is a joke! I ordered Slam Magazine with these idiots back in October 2007 and I am still waiting for my first issue (today's date is May 5, 08). After calling customer service several times, I was finally hung up on by the supervisor because she could not answer my questions and basically told me to continue waiting for my order to arrive. I request a full refund for my order because it has been over 6 months that I have paid for this order yet Magazine City refuses to issue any refunds. I guess it is better policy for them to have nation wide complaints going out against them rather than issuing a $30.00 credit!!! I strongly advise anyone thinking about doing business with these clowns to think otherwise.

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