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CB Wellness and Spa Mademoiselle Fitness

The good, the bad, and the ugly - discover what customers are saying about Mademoiselle Fitness

Welcome to our customer reviews and complaints page for Mademoiselle Fitness. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Mademoiselle Fitness.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Mademoiselle Fitness's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Mademoiselle Fitness, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Mademoiselle Fitness. Your feedback is an important part of our community and will help others make informed decisions.

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4:17 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Mademoiselle Fitness taking money from my bank account

When I went in to cancel my membership, I was lied to and coerced into signing for another year. I was told that they were opening a new facility in my new neighbourhood. When I found out that this was not the case and that the club manager had lied to me, I called him on it and told him that they would not be receiving anymore money toward a null & void contract. I put a stop payment on the biweekly amount at my bank and over the course of 2 years, emails & notices have been sent back & forth. I last heard from the company in Feb of 2009 and now, Sept 2009 they have taken over 700. from my account with no notice to me. When contacted, I was told that unless I have a signed cancellation documentation my contract is an auto renewal and that I owe them money up to now, so they have taken different amounts out of my account. Clearly they know that unless you know the exact dollar amount, you cannot put a stop payment. I am told that they will not issue a refund, but only a time credit. That is complete hogwash and not to mention USELESS because I will never set foot into that gym again. I do not believe in doing business with liars, con artists and thieves and this is what this company is.

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10:21 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

When I was pregnant with my second child, I joined Mademoiselle Fitness stating that I would start three months later. My first day at this facility, they did a "fitness assessment" on me which was fine, but they charged me an additional $50 for this without telling me about it. Then, after that, they sent me into another room with someone else who wa...

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