Menu
CB Department Stores Macy's 400 Sunrise Mall, Massapequa, NY, 11758, US
Macy's company logo
Macy's
reviews & complaints
Macy's company logo

Macy's

400 Sunrise Mall, Massapequa, NY, 11758, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 9:30 pm
Tue
10:00 am - 9:30 pm
Wed
10:00 am - 9:30 pm
Thu
10:00 am - 9:30 pm
Fri
9:00 am - 10:00 pm
Sat
9:00 am - 10:00 pm
Sun
11:00 am - 7:00 pm
ComplaintsBoard
J
1:31 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Macy's - mistreat their employees

I am currently employed with Macys Sunrise in Massapequa, New York. I was originally hired back in December 2008 as a Customer Service Manager in the floor. I was in Macys Huntington as an on call employee. Later on I needed a full time position and there is an opening in Sunrise branch, so I took a full time Administrative Support Team Lead. I stayed in position for 9 months and approach by a store manager if I wil lconsider taking a job in Fine Jewely Dept. Also, a Loss Prevention Mgr. as me as well. After thingking it over I consider a position in fine Jewelry as a regular Associate. It is the worst experienced I ever had, I wish I would never took the job in Sunrise. I a very devoted, concencious, honest employee for Macys. Until last week there is an incident that had happened, I was suspended by them for not following policies and procedures. I noticed that a lot of employee is been doing such a thing giving their envelopes and drops to other people. I a made a mistake of loosing a drop, don't know what happened to the drop. I worked in the vault in Huntington and Massapequa by never took money from any of my employer. I am a retiree from Chase Bank handling Millions of dollars worth of computer in our IT department. I would never jeopardise my job for a small amount of money or big money. Lastly, I feel like I've been mistreated by my manager, human resources as well as Loss Prevention Manager.. They always talk to their employees like dirt. I am still not back to work and I feel I am very unfairly treated by them as well as their other employees. If they let go of me well I want to assure you that that person that took that envelope is still employed by Macys. Any feedback from you will be greatly appreciated. Thank you.

Read full review of Macy's and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
Christine from ca
Martinez, US
Jul 08, 2014 7:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Macy's loss prevention staff in San Francisco conducts themselves like the Gestapo. Beware, they can also pull up your private Macy credit card information. They did in my case, to long to explain, but suffice to say I am pushing back because in they're over zealousness to harass me about a missed credit card payment transaction, they violated my rights, both state and federal by sharing my Macy's credit card information amongst their both their LP department as well as Human Resource manager. Plus had my credit card information exposed on a computer monitor in a room other staff members had access to.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.