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Macy Credit Card / a return not credited to macy's card

18212 sw 144 ct, Miami, FL, United States
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I have been dealing with a macys mistake for over 3 mths . I made a return by mail and i was supposed to get a credit back to my macys acct. Instead i was given gift cards and a certificate check. Ive been calling in every two weeks and still i haven't gotten all the credit back to my credit card and it appears as pass due because of non payment and its ridiculous that every agent i have spoken too is so incompetent that i am still dealing with this situation i will be contacting the credit bureau or an attorney to resolve this if macys doesn't due so. I cant make any purchases and my credit card is declined because of this matter.

Re
Dec 14, 2015

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