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Mac Express Company

Posted: Jul 28, 2016 by    

Unethical behavior

Complaint Rating:  100 % with 6 votes
100% 6
Contact information:
56 Washington Cir NW Washintong DC, United States

I file this complain when I see that there is also a complain EXACTLY the same with our case and I am now able to confirmed its a scam.

Please see below the same email sent to me.
FROM: Department of Finance Mac Express Company


We are here to inform you that your package has reached the PHILIPPINES. If you have received an international shipment, you can pay your Duty and VAT invoice quickly and securely online. The parcel is on hold for Duties and Taxes you need to pay some of certain commissions, which is for the Clearance of Your package. This must be paid immediately through us. We have already Taken in the Order number For this package. A Commission of the Total Sum of ( Php 12, 500 ) has been charged on this package for The MAC EXPRESS Duties and Taxes, after then the custody of your package will be release MAC EXPRESS. They will be the one to deliver it to your destination within 24hours to your home address.We accept only the receiver name to get the package because is the receiver name was writing in the package receipt.

Our representatives are available to take your Emails Monday to Saturday, 6:00 AM to 7:00 PM.

Please note: This e-mail message was sent from a notification. We accept incoming email or CALL us. Thanks!

Our payment through online GCASH ACCOUNT [protected] to resolve the matter

You can make you payment in this options here like Globe center, villarica pawnshop, 7 eleven. After depositing the money you can send us the receipt to confirm


Branch Office Address: 12th Floor, Bonifacio Global City 1630 Metro Manila

Contact # : +[protected] or +[protected]

Commission of the Total Sum of ( Php 12, 500 ) has been charged on this package for The MAC EXPRESS Duties and Taxes, after then your package we shall be deliver in your home address.






Please settle the Payment :age Shall Be Release, With our Agent Name, Through GCASH to our Branch Office in Philippines, When the money is send to us we can deliver the package to your home address Parcels can travel many thousands of miles through MAC's sophisticated global network to reach their destinations. MAC does everything we can to ensure packages are always delivered on time and in great condition. Packing your parcels with proper materials and care help ensure your shipments arrive safely and intact

They even manufacture a fake Air Way Bill copied and edited from ATLANTIC Express and Cargo. The Mac Express Company address and Phone no they use is : 56 Washington Cir NW /phone no.+[protected]

The website seemed legit enough . There may be a Mac Express Company in the address and Phone no. above that was being used.

I hope you can help me with this so that this people will stop.

Thank you

Mac Express CompanyMac Express Company

Complaint comments Comments (11)    Updated: Complaint country United States Complaint category Scam & Fake Checks
More Mac Express Company Complaints & Reviews
Macexpress Company - Paying tax [3]


Sort by: Date | Rating
N  18th of Aug, 2016 by    +1 Votes
my question is did you get the package or not?
N  6th of Oct, 2016 by    0 Votes
Same as Mine, they said i got a package from UK, my chat name is Richard Theor. And mac express send me how to get the package. 14k tax and it will send door to door
N  1st of Nov, 2016 by    0 Votes
Did you get the package?
N  5th of Dec, 2016 by    0 Votes
How i know if the package arrive here?
N  17th of Jan, 2017 by    0 Votes
Did anyone got the package?
A  22nd of Jan, 2017 by    0 Votes
if you want to be paid up u should have to delivered the package before paying the amount you've been requested..
N  13th of Feb, 2017 by    0 Votes
@grazie fernandez James mark from ireland he's sending me a package in macexpresscompany and I notice the mac company is sending me an email that I need to pay for 16 thousands plus for the tax and shipping. I just wondering why I need to pay for that. I try to send a package before and the receiver is no need to pay because it's already paid by the sender. So I check this mac company if it's really true. Now it's a scam. Thank you for shearing this message.
N  6th of Mar, 2017 by    0 Votes
@Jhanies Mamalias Did you receive the package?Because I was victim too and I already paid to them for taxes and I think this bf foreigner scammer and also the PSI GLOBAL LOGISTICS MAC EXPRESS COMPANY.
A  19th of Mar, 2017 by    0 Votes
I have now a package with a status on hold in the Philippines sent by my friend from USA sent via United Global Cargo.The status based on the tracking number and email showed that it has reached the Philippines. What's weird is that I received a text message from a Philippine mobile number stating that before the release of my package I need to pay P16k charge for package tax. I just wondered why I have to pay via a certain "ACCOUNT NUMBER" they provided. I even addressed my package to be delivered for pickup at a local "legit" courier company so that it can assure me that the package would be safe and really be there physically so I can personally open it right there, check first if the things are complete based on the Airway bill description before paying anything for such"taxes or duties" and bring it home. I do agree with the rest that the package must be actually seen or received.The sender has already paid for it when he sent the package why there are other charges? It also directed me to click a link https://macexpresscompany.com . I dont see why i would be directed to this company? Any one can advise?
N  17th of Jul, 2017 by    0 Votes
@Jayceevee2017 Bakit now KO lang nalaman itong page na ito..huli na ako.ate pareho tayo., ako biktima na.now KO lang nalaman.nakapag bayad na ako..same company.united global cargo.
N  30th of Jul, 2017 by    0 Votes
I have a delivery that is supposed to be coming from the USA to Austraia. The Agent charged $560 USD for handling and now wants $1091 USD for customs clearance charges and they don't even know if there is any value in the parcel. They also sent me an Air Consignment note but the phone number for MAC EXPRESS says it is disconnected. Has anyone had this type of drama or found out that it is a total scam?

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Mac Express Company Logo Mac Express Company
Customer Care Service
3 Washington Cir NW Unit P56
District of Columbia
United States - 20037
+1 657 281 7008
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