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M K Retail Shop / refund amount not credited to my account

1 AECS layout, brookfield, Bangalore, India
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Hi team,

M k retail shop (which located in aecs layout brookfield bangalore) refund my amount 468.92 on 12 jan 2019. But still its not credited to my account.

So please let me know with whom it is pending and also what is the procedure to get it credited.

My account no : [protected]
Card no : [protected]
Transaction date : 12 jan 2019

Thanks,
Mohanraj

Mo
Jan 19, 2019

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