Menu
Luxxor International Group

Luxxor International Group review: Very Ligit 21

J
Author of the review
12:49 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Well, I wouldn't really consider this a complaint. Its more like a remark towards this company. Anyways, I have been with them for about two months now and I have had a very good relationship with them, needless to say that they have communicated with me non stop and I really appreciate it. I have been with multiple other companies in the past and have gotten no results. In the time that Luxxor gave me 4 offers it took over two years for the other company to give me one... and that deal fell through anyways. I just accepted a rental offer on my property and my husband and I are now going to take the complementary vacation packages that the company gave me when I signed aboard. I would definatly reccomend this company, I would say that it is very ligit. I had a great experience, and the good thing was is that it was not a big investment to have a membership with them.

Let me know what you think?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Luxxor International Group reviews & complaints

Luxxor International Group - Great Company to work with 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Luxxor International Group - I am Relieved 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Luxxor International Group - They sold my timeshare quick... 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Luxxor International Group - Great Workers and Proffesionals
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Luxxor International Group - She stole $1500 from me! 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Luxxor International Group - Thieves - not be trusted
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
21 comments
S
S
Susan Fry
Florence, US
Aug 19, 2016 3:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Luxxor International just STOLE $5200 from me! I was under contract with Luxxor to sell my timeshare. Angela Stephenson was the representative that contacted me by email, stating she had a group of buyers interested in my timeshare. I had just listed it on MLS Timeshare site and Angela told me that my price was too low and that she had approved buyers that were willing to pay about $4500 more than my asking price. I signed all the documents to start escrow and I gave her a check for $5200 for the fees. I was told I was to receive 50% of the $5200 back at the close of escrow.Escrow was suppose to close 3 months ago. I tried calling Angela and she did not return my phone messages or emails. Finally, Amy Wilkerson reached me and said Angela no longer was employed by Luxxor. She was going to handle the escrow. Now, she won't call me back. I have sent 10 emails without a response. More than 20 phone calls and messages and NO replies.I had my sister in law drive to Orlando from her house(45 minutes away) and she told me the address I gave her was a Post Office Box, and the Suite number(381) was the box number. The clerk told her that he was aware of others who was looking for Luxxor or anyone associated with Luxxor. I want to file a small claims lawsuit, but I have no where to serve it. They seem to not have an business address, just the postal box. I have read the complaints already about Luxxor and was wondering if anyone has had success in getting their money back. I live in Alabama and a mother of two, and I just do not have the energy or the know how to fight this. Can someone who has dealt with this company, help me.

J
J
jccarter34
Spokane Valley, US
Sep 10, 2010 12:37 pm EDT

Luxxor International Group and Amy Wilkerson is a FRAUD. They stole $1200 from me send me a bogust contract to sell my timeshare. She even tried to get an additional $500 from me "for closing costs"...Thank goodness I didn't get ripped off for more money. DON'T give her money! I wish I had seen these comments earlier and what a rip off that the better business bureau gave her a good rating! I'm so angry because I used that info to make my decision. I need my money back! She is a vulture that preys on people!

L
L
Luxxor International Group, LLC
, US
May 24, 2010 5:43 pm EDT

Susan, I need you to contact me as soon as possible. I have never spoken with you and I need to make sure that you have not been contacted by another person claiming that they work for us. I will be here tonight until 8pm, please contact me. I am now a little concerned, just because our company does not accept fees that high... ever. And as far as Mr. Ryerson, he posted extremely similar complaints and I am ensuring that the slander has not been continued. Just give me a call when you have time, or if you can kindly email me and provide me your number and a copy of your contracts.

Thank you,

Amy Wilkerson
ClientServices@LuxxorRealEstateSolutions.com
[protected]

L
L
Luxxor International Group, LLC
, US
May 24, 2010 5:39 pm EDT

Mrs. Susan Fry,

Luxxor International Group does not have any clients by the name of "Susan Fry" you need to provide our company a copy of your contract, which you have failed to do. I have never dealt with any client in which $5, 200 has been received from them. I am Amy Wilkerson, so if you have personally dealt with me, then you would know that our company does no such things. You may feel free to contact our company at ClientServices@LuxxorRealEstateSolutions.com or you may call us at [protected]. If you indeed claim that you have had $5, 200 taken from you then you need to substantiate that and call our company, and you are welcome to contact me directly. I do not commend nor support your accusations, you need to contact our company to substantiate these claims so we may get to the bottom of this issue that you claim to be having.

S
S
Susan Fry
Florence, US
May 21, 2010 8:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

And one last thing! WHO ARE YOU? it states Luxxor International Group, but WHO ARE YOU! I dealt with Angela Stephenson, then Amy Wilkerson. Are YOU, one of them? My readings of complaints show your one in the same. IS THIS CORRECT? Anyway, you have all my info, and from now on, CONTACT ME, and NOT ON A COMPLAINT BOARD!

S
S
Susan Fry
Florence, US
May 21, 2010 8:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

HOW DARE YOU CALL ME "a pigment of our imagination"! You flat out lied to me and then you CASHED my check for $5200 and DISAPPEARED. The only way you can communicate with me is on a FORUM? You have all my information, including phone number, address and email. WHY can't you talk to me, instead of posting GARBAGE on this website. I have a copy of a CANCELLED CHECK made out to Luxxor International Group for $5200! What did I get for that money? NO RETURN PHONE MESSAGES, NO EMAILS, NOTHING! I found this website AFTER I got scammed by you, by just typing in Luxxor International Group in the search box. And guess what popped up first, this COMPLAINT BOARD! I have read ALOT of others who have researched your company and found that your no more than a POST OFFICE BOX! My sister in law has proof of that. She went out of her way to go and see where your website address was located. A MAIL BOX! Why don't you post on this site, your EXACT PHYSICAL ADDRESS of where YOU CAN BE SERVED WITH LEGAL PAPERS! Don't hide behind a MAIL BOX DROP! If Mr.Ken Ryierson reads this message, please get a hold of me and let me know what others are doing to get their money back. A person who takes what is NOT THEIRS is a THIEF! And YES, YOU STOLE FROM ME!

L
L
Luxxor International Group, LLC
, US
May 11, 2010 10:01 am EDT

If you claim to have $5, 200 "Stolen" from you then you may want to substantiate that with proof. Luxxor International Group does not, nor ever charge a fee of such extent. You claim to be a "Mother of Two" however, you sound just like the man that was ranting about Luxxor International Group over his "Deposit" and "Escrow" which he has never done business with our firm. Post your contract and proof of payment on complaints board and send it to our firm.

If you have indeed payed $5, 200 to our firm and have sent us multiple emails then you surely have our contact information, so I will not bother posting it here. It is very interesting how you post the same remarks, on the same websites, in the same way as Mr. Ken E. Ryerson. Even the same terrible punctuation and lack of separating your paragraphs. Substantiate your statement, or if you are indeed a Client as you state, Mrs. Susan Fry, I urge you to file a complaint, with the State of Florida, in your name, with your information. Then maybe we can resolve this issue.

Until then, you are just a pigment of our imagination.

S
S
Susan Fry
Florence, US
May 10, 2010 3:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

((--:--|The Insider|--:--)). Who ever you are, would you please get a hold of me. You state you have done business with Amy and Luxxor, doing closings. I need to know where I can physically go or who to see about my return of deposit. I live in Alabama and only have a sister in law in Florida. If you could PLEASE get a hold of me or leave a name and number. I have been trying for 3 months + to get my $5200 deposit back. Amy will not return my emails or phone messages. I just want it back and I will not cause any problems. You seem to know how to get ahold of Amy Wilkerson. My sister in law could even meet you in Orlando, or where ever you want. All I have is a cancelled check and some documents from Luxxor. If you can give me any more information, I would be greatly happy. I really need my money back. Thank you and God Bless.

S
S
Susan Fry
Florence, US
May 10, 2010 3:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Amy, this is Susan Fry, Florence, Alabama. You personally told me that I would have a check 3 months ago. I have not received it, plus you will not return my calls or emails. I escrow was suppose to close in January and it is now May. Also, will you please let me know where you are located. My sister in law drove down to your address only to find out that it was just a Post Office Box. Now, I read the complaints above and I guess I am now on the list of people who got scammed by you. Please, I need my $5200 back. I promise not to file a small claims against you and Luxxor, just please give me back my deposit. I am a mother of 2, just getting by. Please just call me and you can at least make payments to me. Please contact me and return my calls. Or if anyone else on this site knows what to do about getting deposits back. Any help would be greatly appreciated. I do not have the resourses to fight this thing. I am sooooo sorry I got involved with Amy and Luxxor International Group. I think I got scammed. Please help, God Bless, Susan

T
T
((--:--|The Insider|--:--))
, US
Jan 09, 2010 3:22 pm EST

I have worked with this company before and done their closings for them. They are completely ligitimate. I kind of sounds like you have nothing better to do with your life honestly. You do not have to join complaints board just to rant and rave like You Are Doing Now. Some people just reccomend people if they have had good experiences. I have been doing title transfers and closings for Luxxor since June of 09. Amy told me about you and I think it is wrong what you are doing. You should really get something better to with your life. I do not know how you became one of your proffesion but I think you are very ignorant for writing a review about someone in which you have never delt with. What an ignorant individual.

L
L
Luxxor International Group, LLC
, US
Dec 24, 2009 11:22 am EST

You have made the point that you wanted to make, and there were no threats against you. Only the remark that if you do not ceaze and desist further commentation then I would pursue legal action for slander. I do personaly have 10 years in experience in selling timeshares, Luxxor International Group has been in business since 2009, however, my other firm ha been incorporated since 2006. And yes, the state of florida only reccomends caution when selecting a firm to sell through if an upfront fee is required. You can look u up and we have good ratings with the BBB, Duns and Bradstreet and we are accredited by the Chamber of Commerce. Visit my website and view the links your self. http://www.luxxorrealestatesolutions.com/ourfirm.html I have nothing to hide and I am willing to clear my name. And if we are going to continue to act childish to support your integrity then so be it. But I would rather us reconclie this immediatly.

Amy

D
D
Don't fall for it
Thornton, US
Dec 18, 2009 5:26 pm EST

I do apologize for the additional post after such a lengthy one. But in reviewing my emails, I realized that one of the emails posted by Ms. Wilkerson was edited/truncated. The email sent to me at 2:51 p.m. on December 11, 2009 (4:51 eastern) stated as follows. Notice the last sentence.

--------------------------------------------------------------------------------

From: Luxxor International Group Inc [mailto:luxxorinternationalgroup@gmail.com]

Sent: Friday, December 11, 2009 2:51 PM
To: Michelle Prince
Subject: Re: Follow Up on Your Inquiry

Michelle,

As I specified to you, that is our standard contract and is intended only for you to obtain the written version of our refund policy. There is a family that would be interested in purchasing the unit and that was the what I told you yesterday. And yes you would have to pay our fee for brokering this deal for you as well as handling the closings. Listing your timeshare on useless websites will never help you sell it. If that wasnt the case then you and I would not be speaking. Our official contracts for the sale will only be sent once you have specified that you are going to sell your property through our firm. That is for confidential reasons. The fee that you pay is a broker fee as well as a security hold to ensure that you do not up and decide half way through the closing that you are not interested anymore, that is why half will be refunded into your proceeds. My firm is trying to help you, you do have the option to keep listing the timeshare on "low- cost websites" but you will continue to have to pay your maintenance fees. Please get back with me and let me know your decsion. For reference, we have been in business since 2006 along with around 10 years of experience in selling vacation real estate. I look forward to your response.

Amy

D
D
Don't fall for it
Thornton, US
Dec 18, 2009 4:09 pm EST

I'm not sure what to do here. Ms. Wilkerson you insist that I cease and desist from further comment and then question my integrity when I fail to respond. I'm gonna roll the dice and respond. First, I have posted nothing false or misleading on this site. Ms. Wilkerson you did not send me an email on December 13, 2009. You did not respond to my last email directly. Instead, it appears you took to defending yourself on this posting which is certainly your right. If anyone will carefully review my original "comment" together with the emails posted by Ms. Wilkerson you will see that my statements were true. I was contacted by someone who responded to a for sale ad I posted claiming to represent interested buyers and offering to "set me up with the offer." To complete the picture, I am posting the initial contact I received and the email I received from Luxxor with the contract attached. I will leave it to the reader to make the final determination.

--------------------------------------------------------------------------------
From: Timeshare World MLS Website [mailto:contact@timeshareworldmls.com]
Sent: Wednesday, December 09, 2009 1:33 PM
To: mprince8071@hotmail.com
Subject: Timeshare World MLS Listing Inquiry - Regarding your Summer Bay Resort listing (ID3054).

Amy Brooke Wilkerson is inquiring about your "Summer Bay Resort" Timeshare World MLS listing.

Contact Amy Brooke Wilkerson regarding your listing.

Contact Phone: [protected]
Email: Click Amy Brooke Wilkerson to reply to this email inquiry now.
Message from Amy Brooke Wilkerson: Hey, I just recently sent some families to your resort a few weeks ago and I have some prospective buyers for the unit. If your still interested please give me a call back so I can set you up with this offer. Thanks, Amy [protected]

Click Log In to view or edit your listing.

Red Time Realty LLC offers timeshare closing services for $795.00

Call [protected] for more information
From: Luxxor International Group Inc [mailto:luxxorinternationalgroup@gmail.com]
Sent: Thursday, December 10, 2009 5:55 PM
To: Michelle Prince
Subject: Follow Up on Your Inquiry

Get Cash for your Timeshare Now!

Luxxor International Group, the Leading Provider in Todays' Real Estate Marketing Solutions.

Thank-you for choosing Luxxor International Group, LLC we are pleased to assist you in selling your vacation property very quickly and for a considerable profit. Founded by a timeshare veteran, Luxxor International Group exceeds the expected potential in selling and renting Vacation Units. With a track record as good as ours, you would not go wrong with choosing our firm to sell your timeshare through.

Upon receiving our services you will be offered many incentives, as well as a 6 Month Money Back Guarantee! Which means, if you receive reasonable offers within our 6 month timeframe, we will refund your money 100% (no questions asked). So you have absolutely no risk at all!

Luxxor International Group is built on the belief that clients come first. Our firm will provide you with superior service as well as top dollar on your vacation property. For more information on our firm or to receive a free quote on selling your timeshare, you may contact us at [protected] or on the web at http://www.luxxorrealestatesolutions.com.

Below is the required fee that has been quoted to you based on your preferences.
Attatched is our property registration contract, please fill in your property information, sign, and send back to our firm. Once we recieve your docuements, within 48 hours your service will begin. As an incentive, you will alo recieve a $600.00 Gas and grocerey rebate along with a complimentary cruise vacation at no cost to you.

FEE: $999.00 Once Sold {THIS SECTION WAS HIGHLIGHTED IN THE ORIGINAL EMAIL }

Thank you for your Business,

--
Amy Wilkerson
President/CEO
Luxxor International Group Inc
[protected]
http://www.luxxorrealestatesolutions.com

I would also like to let anyone reading this know that you may wish to post to timeshareworldmls.com too. The listing is free. There are also companies that sell the property on a commission basis. A company I recently contacted named Timeshare Store, Inc. is one of these companies but only accepts certain properties (as I unfortunately learned does not include mine). Contacting them could still be helpful as the company will recommend other brokers who work on commission and may be able to help you. It's ALWAYS best not to pay anyone an upfront fee. As the Florida Attorney General's website states the time share market is not hot and you should question why you have to pay upfront fees. (http://myfloridalegal.com/pages.nsf/main/9161973ee14fdb1a85256cc900600947!OpenDocument). I questioned in this case and have now been insulted and threatened because of something that made no sense. Think about it. I essentially placed a classified ad offering something for sale. Someone responded by saying that they knew someone who wanted to buy that item. Then offered to charge me $999 to sell the item for me. I questioned the logic of why I would do something like that and stand by my decision. As I said repeatedly to Ms. Wilkerson in my emails and am saying again now, I will gladly pay her or anyone else a reasonable commission from the sale proceeds if that person is instrumental in helping me to find a buyer and a complete a sale.

Truth is a defense to any claim for defamation.

L
L
Luxxor International Group, LLC
, US
Dec 18, 2009 11:38 am EST

Mrss. Prince Where art Thou? Have you finally accepted your FALSE ALLEGATIONS?, I do believe so... Doesn't this seem suspicious that you have not replyed back yet? Hmm... Mabe because the truth has been revealved, and you were wrong to say what you said on this site. And that you have no knowledge about my firm. And to cover up your ignorance you had to discguise your name. Did you see the other Lady that posted her remarks on Here? Bonnie Hagans... She used her real name. Was that settled?... Yes, but as you can see, she was not afraid to directly speak out and let me know exactly who she is. That tells a lot about You Michelle. So have you read the REAL EMAILS that corresponded between you and I? I do believe you should have some shame in your actions. Then again, I guess an attorney is trained to stretch the truth to accomodate their needs. Oh and please, account me as a referral when your future clients view these remarks. DEFAMATION OS CHARACTER, CORPORATE SABOTAGE, FRAUDULENT ACCUSATIONS. Look them up in the dictionary, I have included definitions about to save you the hassle of reasearching them yourself. You do not seem to do your research very well.

Oh-so-Gratefully,

Yours Truully,

(Dun...Dunnn, Dunnn...)

--Amy Wilkerson

L
L
Luxxor International Group, LLC
, US
Dec 17, 2009 7:22 pm EST

Mrs. Michelle Lenette Prince... Mabe This will settle things... How about I just provide the corresponding emails for you and CORRECT the whole thing for you. I have nothing to hide, oh, and for reference its seems like you have been coming on the same days and posting toward the same company but nothing else. Doesn't that seem SUSPICIOUS? And not revealing your true name... but only an alias. Please Refer Below:

EMAIL #1 (MOST RECENT):

toLuxxor International Group Inc

dateFri, Dec 11, 2009 at 4:32 PM
subjectRE: Follow Up on Your Inquiry
mailed-byhotmail.com

hide details Dec 11 (6 days ago)

Ms. Wilkerson,

I have reviewed the contract and it differs materially from what you said to me on the phone. It was my understanding from our telephone conversation that your customer/client is a buyer who has already expressed interest in buying the property and that I am only the seller to whose ad you were responding. I did not expect or agree to sign a contract as a customer/client of Luxxor. I am simply a seller willing to sell my property to the client you said you already had who is interested in my resort. I only intend to sign the final contract of sale.

Additionally, I have questions about your statements on the phone. I do not understand what the $999.00 fee is paying for. As you said in your initial email to me through the MLS listing, you have a client interested in buying my property. You said on the telephone that you take a commission from the buyer and that you were not a traditional timeshare marketing company. If you are simply acting as an agent for your client (the buyer) who will be responsible for paying commission, then why is it necessary for me to pay anything? What service are you providing to me that I should pay you $999.00? I did not seek your assistance and am more than willing to continue directly listing my property on free and low cost sites without the assistance of a third party marketer. You also said on the phone that one-half of the fee would be returned to me with the sale proceeds. If that is the case, why do I need to pay that portion of the fee at all and why can't you deduct the other half from the proceeds of the sale? If the $499.50 that will not be refunded is intended to cover closing costs that I'm expected to pay, then I will of course pay that--as $500 is a comparatively small price to pay for a $10k sale. However, I want to select the closing company and pay it directly.

Also this email message (and your website) does not state how long this company has been in business or its years/level of experience. Please provide that information.

Thank you
Michelle Prince

From: Luxxor International Group Inc [mailto:luxxorinternationalgroup@gmail.com]
Sent: Thursday, December 10, 2009 5:55 PM
To: Michelle Prince
Subject: Follow Up on Your Inquiry

- Show quoted text -
Get Cash for your Timeshare Now!

Luxxor International Group, the Leading Provider in Todays' Real Estate Marketing Solutions.

Thank-you for choosing Luxxor International Group, LLC we are pleased to assist you in selling your vacation property very quickly and for a considerable profit. Founded by a timeshare veteran, Luxxor International Group exceeds the expected potential in selling and renting Vacation Units. With a track record as good as ours, you would not go wrong with choosing our firm to sell your timeshare through.

Upon receiving our services you will be offered many incentives, as well as a 6 Month Money Back Guarantee! Which means, if you receive reasonable offers within our 6 month timeframe, we will refund your money 100% (no questions asked). So you have absolutely no risk at all!

Luxxor International Group is built on the belief that clients come first. Our firm will provide you with superior service as well as top dollar on your vacation property. For more information on our firm or to receive a free quote on selling your timeshare, you may contact us at [protected] or on the web at http://www.luxxorrealestatesolutions.com.

Below is the required fee that has been quoted to you based on your preferences.
Attatched is our property registration contract, please fill in your property information, sign, and send back to our firm. Once we recieve your docuements, within 48 hours your service will begin. As an incentive, you will alo recieve a $600.00 Gas and grocerey rebate along with a complimentary cruise vacation at no cost to you.

FEE: $999.00

Thank you for your Business,

--
Amy Wilkerson
President/CEO
Luxxor International Group Inc
[protected]
http://www.luxxorrealestatesolutions.com

EMAIL#2 :

toMichelle Prince

dateFri, Dec 11, 2009 at 4:51 PM
subjectRe: Follow Up on Your Inquiry
mailed-bygmail.com

hide details Dec 11 (6 days ago)

Michelle,

As I specified to you, that is our standard contract and is intended only for you to obtain the written version of our refund policy. There is a family that would be interested in purchasing the unit and that was the what I told you yesterday. And yes you would have to pay our fee for brokering this deal for you as well as handling the closings. Listing your timeshare on useless websites will never help you sell it. If that wasnt the case then you and I would not be speaking. Our official contracts for the sale will only be sent once you have specified that you are going to sell your property through our firm. That is for confidential reasons. The fee that you pay is a broker fee as well as a security hold to ensure that you do not up and decide half way through the closing that you are not interested anymore, that is why half will be refunded into your proceeds. My firm is trying to help you, you do have the option to keep listing the timeshare on "low- cost websites" but you will continue to have to pay your maintenance fees. Please get back with me and let me know your decsion.

Amy

EMAIL#3:

toLuxxor International Group Inc

dateFri, Dec 11, 2009 at 7:06 PM
subjectRE: Follow Up on Your Inquiry
mailed-byhotmail.com

hide details Dec 11 (6 days ago)

Iwill sign a contract agreeing to let you withhold your fee from the proceeds of the sale. I will designate and contact a title company of my choosing to handle the closing and pay all closing costs directly to that company. That way I can be assured that I won't be paying money without an iron clad guarantee that I am going to actually get money for the definite sale of the property. I do not want to be in a situation where I pay you $1, 000 dollars and then have nothing happen for six months. As I am sure you're aware there are numerous marketing and resale companies who take people's money verbally guaranteeing a sale but in writing only guarantee efforts to try to sale and never manage to actually sell the property. Since you already have a buyer willing to pay $10, 000 and just needs a unit in their price range (which I have), there is very little risk to you in agreeing to take your fee from the proceeds of that sale. Meanwhile, there is substantial risk to me. I run the risk of paying you $1000 before I get any money from a sale, still paying my maintenance fees, possibly never seeing any money from a sale, and then having to wait six months to get the $1, 000 back. I really don't have $1, 000 to pay you now but will let you deduct it from the sale proceeds. You found my listing on one of those "useless sites." I am hardpressed to believe this site is useless as it has already attracted your client's attention. I have bought and sold real estate before. Never have I had to pay a broker who responded to my MLS listing before the sale was actually complete.

From: Luxxor International Group Inc [mailto:luxxorinternationalgroup@gmail.com]

Sent: Friday, December 11, 2009 2:51 PM
To: Michelle Prince
Subject: Re: Follow Up on Your Inquiry

EMAIL#4:

My buyer has not pulled interest off of your listing. I have contacted you with my clients interest. The best that I can tell you is that our money back guarantee is written in clear black and white. And as far a the closing costs, you wouldnt have to pay those. The company that we would go through would be Timeshare Closing Services. So if you are not paying then it would not matter either way. But as I said, you would be required to pay our fee. No other resale company offer this type of secured deal. You can even call Remax and Century 21 and ask them to sell your timeshare and they will require a fee with no type of guarantee what-so-ever. Just a marketing deal. So as I said, it will only be done one way, there is no negotiations what-so-ever. I have other clients who would be willing to sell their unit and would be willing to work under our terms with no problems. And to inform, without me contacting you, I highly doubt that some random person would even consider purchasing a timeshare offline without even visiting the place. Just let me know what you want to do... its either a yes I want to sell, or no. But our business model will not be changed to accomodate any doubts that you may have.

EMAIL#5:

reply-tomprince8071@hotmail.com

toLuxxor International Group Inc

ccMe

dateSun, Dec 13, 2009 at 4:11 PM
subjectRe: Follow Up on Your Inquiry
mailed-bysrs.bis.na.blackberry.com

hide details Dec 13 (4 days ago)

It was my understanding when you contacted me in response to my MLS listing it was for the purpose of making an offer for that property on behalf of a client NOT to solicit me as a client in order to market and sell my property on my behalf. Under those circumstances, it should not require six months for the transaction to complete nor should I be required to wait six months for a refund if the specific sale for which you contacted me should somehow fall through. I should be entitled to an immediate refund if the buyer backed out. You may have other clients who are comfortable with this illogical practice so feel free to use one of them. It is quite obvious that you contacted me under false pretenses and I do not do business with people who misrepresent.

Incidentally I checked on sunbiz.org and your articles of organization were filed in May 2009. I question the credibility of your representation that your company has been doing business for years.

Sent via BlackBerry from T-Mobile

From: Luxxor International Group Inc
Date: Fri, 11 Dec 2009 19:21:50 -0500
To: Michelle Prince

EMAIL#6:

tomprince8071@hotmail.com

dateSun, Dec 13, 2009 at 4:37 PM
subjectRe: Follow Up on Your Inquiry
mailed-bygmail.com

hide details Dec 13 (4 days ago)

You are under the presumption that I have misrepresented. Our firm was reinstated in 2009, so it shows up on sunbiz as just that. We do have clientele who are interested in buying, now whether you wish to proceed, that it is your choice. However, do not consider our business model as an illogical practice. That would be illogical for you to make such false assumptions. I do wish you luck in releasing yourself of the timeshare. But I do not wish to proceed with this transaction. I choose not to suface my practices around negative energy. No reply necessary.

Respectfully,

-Amy Wilkerson

NOW...

Mrs. Prince, I do not think that you have any leverage what-so-ever. So you should kindly go on with your career in being an Attorney, Again, Cease and Desist Further Commentation. I have put you in your place and I have cleared my firm's name. This is exactly what I said with exact dates and where and whom it went to. If you choose to continue the above stated allegations then you may in turn affect your current career. I don't believe that the state bar promotes ignorance.

I do not mind either that my future clients may see this, because I have at least cleared up the false allegations that you have made... So by the way... where did I state that we sold THOUSANDS OF TIMEHARES. I do believe that you need to retake your english class once again.

Oh-So-Respectfully,

Yours Truly...

Amy Wilkerson
President/ CEO
Luxxor International Group, LLC

L
L
Luxxor International Group, LLC
, US
Dec 17, 2009 6:21 pm EST

This comment is in reference to the above stated complaint...

To first list, this person "Don't Fall for It" was a potential client that was indeed contacted in reference to her timeshare unit. Now, Being a business owner, I find it not only unnecessary to post irrelevant remarks about a firm that you have never recieved services from, but to remmit unnecessary slander. You have never recieved our services and yet willingly, you visit a site and post not 1 remark but 3. You being an ATTORNEY should have more knowledge than to initiate slander towards a Corporation. Please do keep in mind that there is an extremely thin line between Freedom of Speech, and Slander. And Yes, our firm incorporated in May 28, 2009 and anyone who is interested in viewing it may visit http://www.sunbiz.org at any given time, it is public record. And yes, our MAILING ADDRESS, is at a local UPS store in the city in which our firm is located. We do reserve the right to have a mailing address linked with our firm. There are no laws restricting it as well as nothing that would have an affect on any of our clients. As I said, It is truly saddening that an ATTORNEY would come on this site and initiate remarks towards a company that she has no knowledge of, nor legitimate experience with. I do believe that they teach you ethics in Law School... Mrs. Michelle Lenette Prince. Attorney Registration#: 30978, Filed 10/25/1999, Seventeenth Judicial District, State of Colorado Bar Association. 1625 Broadway, STE. 2300, Denver, CO 80202. [protected], Adams/Broomsfield Bar Association. Graduated JD, University of Colorado, 1999. 2648 Devonshire Ct. Denver, CO 80229, [protected]. Oh, and to confirm, there is nothing preventing me from placing this information here, as the law likes to call it..."Public Record". Being an attorney you should have stated your real name in this posting unless you had something to hide, and I do believe that is the case. I demand that you Cease and Desist of all further false allegations towards our firm. If this demand is not met then my firm may be forced to withtake further action towards the aforementioned: Defamtion of Character: The act in which you state false information either verbally or written intentionally put forth to harm ones person or reputation. As well as you will be pursued for: Corporate Sabotage: Intentional obstruction of an activity, or willful and malicious destruction of other's reputation. As well as including FRADULENT ACCUSATIONS. So as previously stated, Cease and Desist any further comments towards our firm. As well as for reference, you previously stated that I had provided you with the information that we had sold Thousands of Timeshares through our firm. Which indeed is not true due to the length that we have been incorporated, that would be impossible. Now, how you had created a notion of such myth is beyond my knowledge. One more statement before I end this tedious response, you mentioned in one of your complaints that you were to make public of the emails that corresponded between you and I. Just to inform, that by law, those emails are intended for the sole purpose of the reciever to view of them and not to be made public in any such way. Now if you wish to make them public then that is your choice, my firm has not a thing to keep secret. But you should also include your corresponding emails with the oh- so- obvious forms of Slander and Defamation of Character written right their in plain L' Englais (English). If you continue to initiate further commentation, then by law, you will face the consequences. Please Re- think your ILLOGICAL practices. And as I said in our last email... "I choose not to surface my practices around negative energy, and PLEASE, no response is necessary". I am assuming that you did not retain that the first time I told you... or you just have nothing else that consumes your time. May I rehiterate, no reponse is needed, nor prefered. I have your information and if I continue to see a trend in your actions and remarks then I will pursue not only you, but the firm that you are representing. Its very sad that they would allow a person of such low-ethics to represent their firm (Ruegsegger, Simons, Smith & Stein, LLC). I would hope that you have the intellegence to meet my demands IMMEDIATLY.

Respectfully,

Amy Brooke Wilkerson
President/ CEO
Luxxor International Group, LLC

**B Rating with the BBB
**Dunns and Bradstreet Accredited

3936 South Semoran Blvd.
STE.381
Orlando, Fl 32822

[protected] Toll- Free
[protected] Fax
http://www.luxxorrealestatesolutions.com

D
D
Don't fall for it
Thornton, US
Dec 14, 2009 2:46 am EST

Update: this Amy person contacted me in response to an ad listed on another and free site. I was actually emailed directly by the site stating someone had inquired about the listing and her statement was that she had an interested client and wanted to know if the property was still available. I responded in the affirmative and spoke with her on the phone at which time she repeated the statements. Then the contract was emailed and the truth was revealed. I pointed out to Amy that she had contacted me in response to an ad I already posted claiming to simply be trying to find property and asked why I should pay Luxxor anything because they were providing me no service. The way I saw things, I was providing them with a service by agreeing to sell my property to the client Luxxor CLAIMED IT ALREADY HAD. Amy was having none of this and began insisting that her company was "trying to help" me and that I would never sell my property by listing on "useless" websites. She obviously forgot the initial pretense she used to contact me and apparently thought I was some kind of an idiot. I reminded her of the initial false pretenses and told her to find another sucker. I have all of these emails, most of which are quite lengthy and have chosen not to include in this post for that reason. I will post them or share them with anyone interested in seeing them or if "Amy" makes comments necessitating the need for me to back up my claims with her written words. No matter what this Amy person says, Luxxor is just another run of the mill timeshare resale company who will take your money and give you nothing in return.

One more thing, the person who posted this original positive review, joined the complaints board the same day of this posting and has posted nothing before or since. That should tell you all you need to know about the legitimacy of this recommendation and this company. Obviously, Luxxor is a company that is not above creating false positive buzz to sucker people. DON'T FALL FOR IT!

D
D
Don't fall for it
Thornton, US
Dec 10, 2009 9:54 pm EST

Sunbiz.org, the website for the Florida Department of State shows that the Articles of Organization for this company were filed on May 28, 2009. The original "recommendation" in this thread is dated May 27, 2009. That seems suspicious to me. Additionally, the listed address for the company is actually a mail box at the Orlando UPS store. Feel free to look both up. I also checked the other positive reports on this company. If you check carefully, you will see that each poster became a user on the same day that the post was made and has made no other complaints on this site--also suspicious.

T
T
trainlady3985
Tampa, US
Nov 12, 2009 1:08 pm EST

Amy or Who ever you are,
No you can't live in peace as long as you take money & do not produce what your saying.
You do not exist according to the BBB in Florida. You never answer e-mails or calls. That's convenient.
If your ligit as you put it where are you now? How does anyone talk to you?
No one should trust anyone that calls from a different state saying they can do something in another state, where do you get your information?
Does NO not mean NO to you.?
Grow up, & face the music to your doings? Stop ripping off people..

C
C
CantLiveInPeace
, US
Aug 13, 2009 7:45 pm EDT

To begin with, this person above is portraying themselves as a client of mine when they are just a person that I have UNFORTUNATLY came in contact with. Yes my name is Amy Wilkerson... do I run under alias names?... no. Is it legal to own a business at 16?... no, so therefore how could those comments be true?...Because they are not. If you closely read above, my personal information has been exploited and only a person who knew me well enough could write a twisted story like the one listed above. This in no way explains my services and slanders my company's name. Yes, we do offer vacation packages to our clients... are they worth money? Yes, and they are very valuble to every client who has recieved one. We purchase then directly from a company that has an A+ rating with the Better Business Bureau. Just to inform any client that reads this false information that has been placed on this webpage... this information has been placed on here by none other than a timeshare resale scammer himself. His name is Scott Frankel and I have personaly witnessed him running under alias names and have been employed at one point by another company that he and I worked for. He works out of his home in Sandford, FL and if you have spoken to him he keeps your credit card information laying around his house. Just to inform anyone who is reading, first of all... any business in the united states is legaly allowed to accept money orders and check. Now Mr. Frankel here has all of your credit card information, what type of transaction would you rather do? Personally, I would rather limit the amount of financial information that I give to a company. That is why we accept checks, because we do not believe any obligation should be made over the phone. It is unethical and it is high pitched sales .Mr. Scott Frankel works for a company named Vacation Depot/ United Resorts. I prefer not to slander any other company so I will keep any further comments to myself and be the mature one. Just to inform you Scott, you have not affected my business in any way. I am currently running a very ligitimate business and care very much for my clients. By the way, I love the other false reports that were filed against me... and you know exactly what I am talking about. I am currently bonded and I am insured, and I have taken the right steps for my business. Have you? I hope you are willing to face the concequences of your actions. Legalities come with stupidity, I have pulled phone records of harrsing phone calls that lead all back to you. Along with every false report... that leads all back to you. I apologize to any clients who may have had to read this, and please take this information in whichever way you may choose.
My Regards,
Amy Wilkerson
President/CEO
Luxxor International Group LLC

L
L
Luxxor 16 YEAR OLD RIP-OFF ARTIST
Maitland, US
Jun 09, 2009 10:44 am EDT

Luxxor International in an unlicensed fraud company !
Caution! Amy Wilkerson, 16 year old Rip off Artist, goes by Angelina Stevenson and various other alias names. The remarks above about luxxor is nothing but a fraud, an unlicensed SCAM, I received a call from [protected] an individual trying to make me believe that she can rent or sell my timeshare for more than what the resort themselves are renting or selling the same exact unit's for. I had some time to kill so I entertained her, she sounded very trust worthy up until the point when she asked me for an upfront fee of over a $1000.000 for processing, I then said what, she immediately reduced the fee to $899.00, I said excuse me, she replied by telling me, being that I was so interested she would reduce it to $699.00 and throw in a vacation package as well which is worth nothing. I then tested this extremely unprepared fraudgelent sales person, I asked her to verify her company with the state she could not I then asked her to provide some type of references she could not, I then asked her to verify herself, guess what she could not. I finally got tired of listening to her chuckle when she could not come up with a reasonable answer. Then she had the nerve to ask me to send her a check or money order to an address that I verified which appeared to come back as a run down very low income apartment housing All Legitimate business have some type of verification and or references. Not only did I report this information to the Florida state attorney and as well to the Dept. Of Agriculture and consumer affairs.