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Luxoneyes / Deceptive sales

1 United States

Luxoneyes advertises free shipping and no sales tax BUT they will make you pay for import & customs taxes of around $31 - without warning you before you buy.

This was a total shock to me, as you get the bill a week later. I contacted Luxoneyes asking them to make right on this and cover it like they advertised (when they said no taxes) but they would not. I am really disappointed and feel cheated.

I bought from them because they were a couple of dollars cheaper than another website, but now I ended up paying $30 more. They do not warn you about this and do not make it clear that you will be subject to these additional taxes because they know if they did tell you no one from the US would buy from them. I feel ripped off & cheated. They have refused to make right on this.

Jo
Jun 7, 2013

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