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The good, the bad, and the ugly - discover what customers are saying about LUMINOUS INVERTER

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1:06 pm EST
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LUMINOUS INVERTER Luminous inverter 800va

inverter faulty
I (sanjeev Kumar, H.No.--04, Ganga Garden, Ganga Nagar Meerut, U.P, 250001) have purchased Luminous Inverter 800VA on 12 Nov 2009 from Avantika Electronics which is not working now. I also tried to register a complain for this but I am unable to register due to faulty toll free numbers published in user manual by you i.e [protected] & [protected] for last months.

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P
PEPTELLER
, IN
Apr 11, 2011 2:18 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed along with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

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7:15 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LUMINOUS INVERTER Luminous UPS-not working

Luminous UPS-not working.

Luminous ups is not in working condition.
Location: North Delhi, Delhi, India

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A
ashish002
, IN
Oct 06, 2013 6:35 am EDT

mera complain mobil no. [protected] hai .aur ek sal se mera computer ups bar bar kharab ho raha hai aur luminou care use sahi nahi kar pa rahe hai .ek mahine se service center me dalne ke bad bi sahi nahi kar paye hai jab ki abi bi mara ups garnti period me hai .aur ap ke yaha ka agent bekoop banta hai aur kahta hai ki apka ups sahi kar diya hai .me zindgi me LUMIUOUS KA KOI BI PRODUCT NAHI PURCHESH KARUNG . bahut bekar ki comnpny hai aur service to maha bekar hai chutiya banate hai
other mo.[protected]
id- sahravi123456@gmail.com

P
P
PEPTELLER
, IN
Apr 11, 2011 2:20 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed along with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

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9:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LUMINOUS INVERTER Luminous Inverter

Sir,

I have bought a luminuos inverter on 12/06/2010, serial number-B2CL3P006835-3109 from Multi channel(garia, kolkata).Within 2 months time it started showing faults, ie within the warranty period.I lodged a complain number-UL104895, althought your company claims of resolving the problem within 48 hours it took 2 weeks for your service person to come and attend the problem inspite of several repeatative reminders.The service was not at all satisfactory.He told us some reason and wrote some other reason in the service report form, inspite of our explainations he said if this problem persists call us again and left.Naturally after a few days we checked all the wiring of the house and reduced some of the loads as he suggested, still the problem exsists.In kolkata the service numbers provided to us from your head office is hardly picked up by anyone or switched off.If we call the 24 hours helpline or headoffice they refer us to kolkata centre and hardly accept to take any responsibility.I have again lodged a complain, number-Ul108229.Please see that the service is provided as soon as possible & it is resolved as well instead of only doing eye wash, if necessary replace the troubleshooting machine.I heard a lot of your company so we made a decision to buy it but unfortunately viewing your service I conclude that it was a wrong decision as you people make big promises in your advertising agenda but don't fullfill it.Moreover the way our complain is being attended we feel like being cheated.I hope you belong to one of those companies for whom reputation matters a lot, so please try to solve my problem with full sincerity.

Madhuleena Ghosh
97 Bidhan palli, po-garia
kolkata-84

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K.P. SINGH
, IN
Feb 10, 2010 4:48 am EST

OUR 1400 VA LUMINOUS INVERTER NOT CHARGING THE BATTERIES.

R
R
RAMUI
, IN
Apr 19, 2011 11:35 am EDT

i also have the same problem
my ups is not charging up and one advise
NEVER BUY ANY THINGS OF THIS BRAND

P
P
PEPTELLER
, IN
Apr 11, 2011 2:21 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed along with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

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8:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LUMINOUS INVERTER Luminous inverters Complaints - A. M. C paid but no action even after repeated complains

A. M. C paid but no action even after repeated complains
Dear Sir,
The maintenance charges of Rs 3000 for repair of the luminous inverter were paid by us on 19/12/2007 by receipt no A-1 24002 DSR no 011224 which is valid for a period of 3 years i.e. up to 18/12/2010. The over loading switch of the inverter was damaged by the luminous maintenance staff long back. Despite various complaints no DA17989, DA18278, DA18418 & lastly DA51334 the switch is not repaired and hence forth the inverter is not working causing great inconvenience and trouble to us.
You are kindly requested to instruct the concern to provide the relief.
Thanking you.
Sincerely yours,
Poonam Singh
B 255 Sector -50 Noida

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P
P
PEPTELLER
, IN
Apr 11, 2011 2:19 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed along with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

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